Chevrolet 2008 Customer Assistance and Information, Vehicle Data Recording and Privacy

Section 7 Customer Assistance Information

Customer Assistance and Information	...............7-2
Customer Satisfaction Procedure	7-2
Online Owner Center	7-5
Customer Assistance for
Text Telephone (TTY) Users	7-6
Customer Assistance Offices	7-6
GM Mobility Reimbursement Program	7-7
Roadside Assistance Program	7-7
Scheduling Service Appointments	7-10
Courtesy Transportation	7-10
Collision Damage Repair	7-12

Reporting Safety Defects	7-15
Reporting Safety Defects to the
United States Government	7-15
Reporting Safety Defects to the
Canadian Government	7-15
Reporting Safety Defects to General Motors	7-16
Service Publications Ordering Information	7-16
Vehicle Data Recording and Privacy	7-18
Event Data Recorders	7-18
OnStar®	7-19
Navigation System	7-19
Radio Frequency Identification (RFID)	7-19

7-1