Preface

Obtaining Additional Publications and Information

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

Cisco 3700 Series Routers Hardware Installation Guide

 

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Cisco Systems 3700 Series manual Obtaining Additional Publications and Information, Definitions of Service Request Severity

3700 Series specifications

Cisco Systems 3700 Series routers are a pivotal part of Cisco's portfolio, designed for medium to large enterprises aiming to deliver secure and efficient networking capabilities. Introduced as a versatile solution, these routers provide a comprehensive blend of performance, scalability, and investment protection.

One of the standout features of the Cisco 3700 Series is its modular architecture, allowing organizations to customize their router according to specific needs. This modularity supports various modules for different functions, including voice, data, and video, making the 3700 Series an ideal choice for converged networking environments. Administrators can enhance functionality through an array of WAN and voice interface cards that adapt as the organization's needs evolve.

The 3700 Series is built on Cisco's IOS (Internetwork Operating System), ensuring robust and high-quality performance. It supports advanced routing protocols including EIGRP, OSPF, and BGP, facilitating efficient data transmission across diverse environments. This versatility helps organizations implement sophisticated multi-site connectivity and enables reliable performance in complex network scenarios.

Security is a paramount concern in modern networking, and the Cisco 3700 Series delivers with features such as integrated firewall services, VPN support, and intrusion detection capabilities. These security measures protect sensitive data and ensure secure communication between remote sites—critical in today’s cyber landscape.

Another key characteristic of the 3700 Series is its support for Quality of Service (QoS), which prioritizes time-sensitive traffic such as voice and video. By ensuring that critical applications receive the bandwidth they require, organizations can maintain the quality of service that their users expect.

Moreover, the Cisco 3700 Series is designed with redundancy in mind. Features like dual power supplies and hot-swappable fan trays enhance reliability and uptime, which are crucial for mission-critical applications.

Furthermore, energy efficiency is an increasingly important consideration in network design. The Cisco 3700 Series adheres to modern energy standards, helping reduce the overall carbon footprint while supporting high-performance capabilities.

In summary, the Cisco Systems 3700 Series routers stand out for their modularity, advanced routing capabilities, robust security features, and energy efficiency, making them an optimal choice for enterprises that not only need performance but also flexibility and reliability in their networking solutions. As businesses continue to evolve and adapt, the Cisco 3700 Series is a dependable partner in their connectivity journey, ensuring they can meet current demands while preparing for future challenges.