Cisco Systems 3700 Series manual A-10, Table A-5 System Error and Recovery Messages continued

Models: 3700 Series

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Table A-5 System Error and Recovery Messages (continued)

Appendix A Troubleshooting

Error Messages

Table A-5 System Error and Recovery Messages (continued)

LED Type

LED Color

Message

 

 

 

PS1, PS2,

Amber

Error:

LED on

 

%PS-3-DCOUTPUTVOLTFAIL: System detected Power System # DC FAIL condition.

power

 

 

Explanation:

supply rear

 

panel

 

The cable connected to the specified DC power supply (1 or 2) is loose, or the DC power

 

 

 

 

supply has failed.

 

 

Recovery:

 

 

1.

Check the power supply LEDs to identify the faulty unit.

 

 

2.

Power down the faulty power supply and circuit breaker.

 

 

3.

Check that cables are seated properly and terminal blocks are wired correctly.

 

 

4.

Power up the circuit breaker and the power supply.

 

 

5.

If the error condition persists, replace the power supply. (For Cisco 3745 routers, see the

 

 

 

Installing Field-Replaceable Units in Cisco 3745 Routers hardware configuration note.

 

 

 

For Cisco 3725 routers, see the Installing Universal DC Power Supplies in Cisco 3725

 

 

 

Routers hardware configuration note that shipped with the new power supply.)

 

 

When the error condition is resolved, the following informational message appears:

 

 

%PS-3-DCOUTPUTVOLTOK: Power System DC condition is now normal.

 

 

 

PS1, PS2,

Amber

Error:

LED on

 

%PS-3-INPUTVOLTFAIL: System detected Power System # AC FAIL condition.

power

 

 

Explanation:

supply rear

 

panel

 

The cable connected to the specified AC power supply (1 or 2) is loose, or the AC power supply

 

 

 

 

has failed.

 

 

Recovery:

 

 

1.

Check the power supply LEDs to identify the faulty unit.

 

 

2.

Power down the faulty power supply.

 

 

3.

Check that the power cables are seated properly.

 

 

4.

Power up the power supply.

 

 

5.

If the error condition persists, replace the power supply. (For Cisco 3745 routers, see the

 

 

 

Installing Field-Replaceable Units in Cisco 3745 Routers hardware configuration note.

 

 

 

For Cisco 3725 routers, see the Installing AC Power Supplies in Cisco 3725 Routers

 

 

 

hardware configuration note that shipped with the new power supply.)

 

 

When the error condition is resolved, the following informational message appears:

 

 

%PS-3-INPUTVOLTOK: Power System AC condition is now normal.

 

 

 

 

Cisco 3700 Series Routers Hardware Installation Guide

 

A-10

OL-2180-08

 

 

 

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Cisco Systems 3700 Series manual A-10, Table A-5 System Error and Recovery Messages continued