Chapter 12 Troubleshooting

Recovering a Lost Password

Recovering a Lost Password

To recover a lost enable or lost enable-secret password:

1.Change the Configuration Register

2.Reset the Router

3.Reset the Password and Save Your Changes (for lost enable secret passwords only)

4.Reset the Configuration Register Value

Note Recovering a lost password is only possible when you are connected to the router through the console port. These procedures cannot be performed through a Telnet session.

Tip See the “Hot Tips” section on Cisco.com for additional information on replacing enable secret passwords.

Change the Configuration Register

To change a configuration register, follow these steps:

Step 1 Connect an ASCII terminal or a PC running a terminal emulation program to the CONSOLE port on the rear panel of the router.

Step 2 Configure the terminal to operate at 9600 baud, 8 data bits, no parity, and 1 stop bit.

Step 3 At the privileged EXEC prompt (router_name #), enter the show version command to display the existing configuration register value (shown in bold at the bottom of this output example):

Router# show version

Cisco IOS Software, SR520 Software (SR520-ADVIPSERVICESK9-M), Experimental Version 12.4(20070608:212108) [rhsu2k-p121 190]

Copyright (c) 1986-2007 by Cisco Systems, Inc. Compiled Fri 08-Jun-07 15:16 by rhsu2k

ROM: System Bootstrap, Version 12.3(8r)YI, RELEASE SOFTWARE

Router uptime is 29 minutes

System returned to ROM by power-on

Running default software

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to export@cisco.com.

 

 

Cisco Secure Router 520 Series Software Configuration Guide

 

 

 

 

 

 

OL-14210-01

 

 

12-9

 

 

 

 

 

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Cisco Systems 520 series manual Recovering a Lost Password, Change the Configuration Register, 12-9, Router# show version