Cisco Systems 6945 manual View Call Record Details, Park and Retrieve a Call Using Call Park

Operating Your Phone

View Call Record Details

View Call Record Details

Procedure

Step 1 Press the Applications button .

Step 2 Select Call History. (Use the Navigation bar and button to scroll and select.)

Step 3 Select All Lines or the line that you want to view.

Step 4 Select a call record.

Step 5 Press the Details soft key. (You may need to press the More soft key first.)

Step 6 Press the Back soft key to return to the Call History screen.

Call Park

Call Park allows you to park (temporarily store) a call you receive on your phone, which you can then retrieve from another phone (for example, a phone at a co-worker’s desk or in a conference room).

There are two ways you can park a call:

1Park—Allows you to park an active call that you answered on your phone, and retrieve it using another phone in the Cisco Unified Communications Manager Express system.

2Directed Call Park—Allows you to park and retrieve an active call in two different ways:

aAssisted Directed Call Park—Allows you to park an active call by pressing a line button, which your system administrator sets up as a speed dial line.

With this type of directed call, you can monitor the status of the line (in-use, idle, or in Do Not Disturb state) using Line Status indicators.

bManual Directed Call Park—Allows you to park an active call by transferring it to a Directed Call number, which your system administrator sets up.

You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your system administrator), then dialing the Directed Call number you used to park the call.

Your system administrator sets up either the Directed Call Park or Park feature on your phone, but not both.

Park and Retrieve a Call Using Call Park

Call park allows you to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system.

Note Contact your system administrator for your call park slot number.

Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP)

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