Chapter 46 Configuring Cisco IP Phones in Cisco CallManager

Configuring Directory Numbers

For example, if a user is on an active call at extension 1000, they can park the call to a call park extension such as 1234. Anyone connected to the system can then dial 1234 to retrieve the call.

To use call park, the call park extension (in this case, 1234) must be added in Cisco CallManager Administration. The call park extension is added when configuring phone features in Cisco CallManager Administration.

Related Topics

Configuring Call Park, page 39-1

Configuring Call Pickup

Call pickup allows you to use your phone to answer another ringing phone in your designated call pickup group.

You configure call pickup when configuring phone features in

Cisco CallManager. Refer to the “Configuring Call Pickup” section on page 40-1for details.

However, when adding a directory line, you can indicate the call pickup group. The call pick up group indicates a number that can be dialed to answer calls to this directory number (in the specified partition). See the “Adding a Directory Number” section on page 46-19for details.

Related Topics

Adding a Directory Number, page 46-19

Configuring Call Pickup, page 40-1

Configuring Directory Numbers

Using Cisco CallManager, you can configure and modify directory lines assigned to specific phones. These sections provide instructions for working with directory lines.

This area of Cisco CallManager Administration is where you perform tasks such as adding or removing directory lines, configuring call forward, call pickup, and call waiting, setting the display text that appears on the called party’s phone when a call is placed from a line, and disabling ring on a line.

 

Cisco CallManager Administration Guide

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78-10450-02

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Cisco Systems 78-10450-02 manual Configuring Directory Numbers, Configuring Call Pickup, 46-18