CONFIGURING the SERVER

Partner Support Service for UCS provides hardware and software support, including triage support for third party software, backed by Cisco technical resources and level three support. See Table 26.

Table 26

Partner Support Service for UCS

 

 

 

 

 

 

 

Service

On

 

Product ID (PID)

Level

Description

Site?

 

 

GSP

 

 

 

 

 

 

 

 

 

CON-PSJ1-C220M3SF

PSJ1

No

UCS SUPP PSS 8X5XNBD UCS C220 M3 SFF

CON-PSJ2-C220M3SF

PSJ2

No

UCS SUPP PSS 8X5X4 UCS C220 M3 SFF

CON-PSJ3-C220M3SF

PSJ3

No

UCS SUPP PSS 24X7X4 UCS C220 M3 SFF

CON-PSJ4-C220M3SF

PSJ4

No

UCS SUPP PSS 24X7X2 UCS C220 M3 SFF

 

 

 

 

 

Partner Support Service for UCS Hardware Only provides customers with replacement parts in as little as two hours. See Table 27.

Table 27 Partner Support Service for UCS (Hardware Only)

Product ID (PID)

Service

On

Description

Level GSP

Site?

 

 

 

 

 

 

CON-PSW2-C220M3SF

PSW2

No

UCS W PL PSS 8X5X4 UCS C220 M3 SFF

CON-PSW3-C220M3SF

PSW3

No

UCS W PL PSS 24X7X4 UCS C220 M3 SFF

CON-PSW4-C220M3SF

PSW4

No

UCS W PL PSS 24X7X2 UCS C220 M3 SFF

 

 

 

 

Unified Computing Combined Support Service

Combined Services makes it easier to purchase and manage required services under one contract. SMARTnet services for UCS help increase the availability of your vital data center infrastructure and realize the most value from your unified computing investment. The more benefits you realize from the Cisco Unified Computing System (Cisco UCS), the more important the technology becomes to your business. These services allow you to:

Optimize the uptime, performance, and efficiency of your UCS

Protect your vital business applications by rapidly identifying and addressing issues

Strengthen in-house expertise through knowledge transfer and mentoring

Improve operational efficiency by allowing UCS experts to augment your internal staff resources

Enhance business agility by diagnosing potential issues before they affect your operations

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Cisco UCS Cisco UCS C220 M3 High-Density Rack Server (Small Form Factor Disk Drive Model)

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Cisco Systems A03D600GA2 manual Partner Support Service for UCS, Service Product ID PID Level Description Site?, Gsp