Cisco Systems D14659.03 Downloading and clearing the log

Working with Call Detail Records

Cisco TelePresence ISDN Gateway 2.1 Online help (Printable format) 109 of 135

 CDR log display

Downloading and clearing the log

The CDR log includes all stored Call Detail Records, and a ll available details, regardless of the current

filtering and display settings. You can download all or par t of the CDR log in XML format using the web

interface. When you start logging, the download button sho ws the range of record numbers but the

delete button is greyed out until the log holds a certain number of logs.

To download the CDR log, click Download as XML to download all the log or Download X to Y as

XML to download a range of events. (Note that if there are a large number of logged Call Detail

Records, it may take several seconds to download and disp lay them all.)

Note: Only download CDRs when the unit is not under heavy load, oth erwise performance of the unit

may be impaired.

The range of logs that you can download to the web interf ace works in groups. Therefore you may see

Download X to Y as XML and Y will not increase even though the log is filling up. W hen a threshold

is reached, then Y increases. However, you always have the option to download the full log with

Download as XML.

In addition the web interface displays a maximum of 20 pa ges. If the log includes more events than

can be displayed on those pages, the more recent events are displayed. Therefore you may see

Download X to Y as XML where X keeps increasing when the page is refreshed. Again you c an

download the full log with Download as XML.

To clear the CDR log, click Delete X to Y. This wi ll permanently remove Call Detail Records X to Y.

Due to the way the CDR log works, it may not be possible to delete all records; the button name

indicates which records can be deleted. For example, if you delete the 0-399 entries, then the 400th

entry appears as the first entry in this page, even if you downl oad the full log. The download button

would then show that you can download for example 400-674 ( if 674 is the maximum number of

entries in the log) and the delete button will be greyed out a gain (because it is only available when a

certain number of entries are in the log).

To avoid duplicate entries when you download repeatedl y, each time delete the entries that you have

just downloaded.

Contents

Main Cisco TelePresence ISDN Gateway Version 2.1 Online help (printable format) D14659.03 March 2011 Contents Page Page Page Page Logging into the web interface Failing to log into the web interface Invalid passwords Getting started with the Cisco TelePresence ISDN Gateway Page Making calls with the Cisco TelePresence ISDN Gateway ISDN to IP calls IP to ISDN calls Using the auto attendant Using the Far End Camera Control Using the Cisco TelePresence ISDN Gateway for voice-only calls Configuring the Cisco TelePresence ISDN Gateway as a voice- only gateway Dial plan configuration Calling a PSTN telephone from an MCU Displaying ISDN port utilization Displaying the ISDN calls list Disconnecting and deleting calls Diagnostic controls Displaying detailed call information Page Understanding the dial plan Rules Using rules Rule ordering Displaying and testing the dial plan Displaying the rules list Page N x 56kbps: the call is a video call using Modifying the rules list Testing the dial plan Adding dial plan rules Adding and updating dial plan rules Adding dial plan rules Page Page Page Updating dial plan rules Adding and updating dial plan rules in leased line mode Adding dial plan rules Page Page Updating dial plan rules Example dial plan rules Allocating bandwidth using rules for IP to ISDN calls Allocating bandwidth using rules for ISDN to IP calls Forwarding ISDN calls to an operator or a conference Specifying voice-only IP to ISDN telephone calls Setting up dial plan rules when using TCS-4 ISDN to IP calls IP > ISDN > ISDN > IP calls Dial plan examples in leased line mode ISDN to IP dial plan (leased line mode) IP to ISDN dial plan (leased line mode) Dial plan syntax Syntax for conditions (Called number matches) Syntax for actions (Call this number) Page Displaying the built-in gatekeeper registration list Configuring the built-in gatekeeper Configuring neighboring gatekeepers Page Gatekeeper status ID view Registration view Displaying the user list Deleting users Adding and updating users Adding a user Updating a user Page Page Updating your user profile Changing your password Configuring network settings IP configuration settings IP status Ethernet configuration Ethernet status Page Automatic IPv6 address preferences DNS settings Configuring DNS settings Page Configuring IP routes settings Port preferences IP routes configuration Adding a new IP route Viewing and deleting existing IP routes Routes behavior with disabled ports Current IP status Configuring IP services Page Configuring SNMP settings System information Configured trap receivers Access control Configuring QoS settings About QoS configuration settings ToS configuration DiffServ configuration Default settings Network connectivity testing Configuring general ISDN settings Basic settings Page ISDN advanced settings Page ISDN codec settings ISDN multipoint settings Configuring ISDN ports settings Configuring ISDN ports settings (non-leased line mode) Port settings Page Page Configuring ISDN ports settings in leased line mode Port settings Configuring H.323 gatekeeper settings Gatekeeper settings Page Page Gatekeeper status Page Configuring encryption settings Displaying and resetting system time System time NTP Using NTP over NAT (Network Address Translation) Configuring security settings Advanced security mode Hashing passwords Password format Expiring passwords Upgrading and backing up the Cisco TelePresence ISDN Gateway Upgrading the main ISDN Gateway software image Upgrading the loader software image Backing up and restoring the configuration Enabling ISDN Gateway features Page Shutting down and restarting the Cisco TelePresence ISDN Gateway Displaying general status Displaying ISDN status Displaying hardware health status Displaying security status Working with the event logs Event log Event capture filter Event display filter Syslog Page Working with the audit logs Audit log Understanding security warnings Page Page Page Logging using syslog Syslog settings Using syslog Working with Call Detail Records Call Detail Record log controls Call Detail Record log Downloading and clearing the log CDR log display Further information about CDR time field Customizing the user interface Configuring user interface settings Controlling the auto-refreshing of status pages on the ISDN Gateway Configuring welcome messages for the Login and Home pages Customizing voice prompts on the ISDN Gateway Using default English voice prompts Uploading a customization package Viewing the available voice prompts Uploading and downloading customized voice prompts Downloading individual voice prompts Deleting customized voice prompts Voice prompt specification Making the best possible recordings Customization: More information Precedence The factory default file set Localization files Customization files Backing up and restoring the configuration using FTP Configuring SSL certificates Page Contact details and license information TANDBERG Software licenses AVC VIDEO RSA Data Security Inc. The Internet Society NetBSD Info-ZIP Independent JPEG Group's JPEG software The OpenSSL Project N.A.T. GmbH Spirit Corporation AES License HMAC License SHA1 License Lua Telenetworks Regents of the University of California DHCP Net-SNMP Page Page Page Page Page Contact details and license information Cisco TelePresence ISDN Gateway 2.1 Online help (Printable format) 135 of 135