Customization: More information
Cisco TelePresence ISDN Gateway 2.1 Online help (Printable format) 117 of 135
Customization: More information There are three customization levels on the Cisco TelePres ence ISDN Gateway (for voice-prompts,
web interface, help pages, and text messages):
the factory default files that are provided in UK English
localization files that are sometimes installed by a rese ller
customized voice prompts files that can be uploaded and d ownloaded by you
Precedence
For every customizable file:
1. If there is a customization file present, that file will be u sed.
2. Otherwise, if Use localization package is checked, the ISDN Gateway will use the localized
file.
3. If 1 and 2 are not true, then the ISDN Gateway will use the default UK English file.
The factory default file set
The files that compose the default file set for the web inter face, the voice prompts, the text prompts,
the help pages, and text messages cannot be deleted. If you are using your own customization files or
a localized ISDN Gateway, you can return the ISDN Gatewa y to using the default file set:
To return to the defaults:
1. Go to Settings > User interface.
2. Ensure Use localization package is unchecked.
3. Delete any customized voice prompts.
4. If there is a customized text prompt file, delete it.
Localization files
In some parts of the world, ISDN Gateways are available wher e the help pages, the voice prompts,
the text messages, and some of the web interface are in the local language. In this case, Cisco or the
reseller has uploaded a package that provides localized files t o replace files in the default file set. If
you have a localized ISDN Gateway, you are able to select to return to the default US English file set
(see above). Localization is a global change and affects all customizable files. If you have a localized
ISDN Gateway, you cannot upload and download localized f iles on a file by file basis.
Some customization packages are available on the com pany FTP site.
Customization files
Customization files for voice prompts can be recorded and uploaded by any admin user of the ISDN
Gateway. These files can be uploaded one by one or as a pac kage. You can create your own package
by uploading all the files you require to an ISDN Gatew ay and then downloading them as a package.
For more information, refer to Customizing the user inter face. A customization package does not have
to include a complete set of files. Where a file name du plicates an existing uploaded voice prompt file,
that file will be overwritten.