Chapter 101 IP Phone Services Configuration

Deleting an IP Phone Service

Step 4 Click Save.

You can add, update, or delete parameters as needed as described in “Configuring an IP Phone Service Parameter” section on page 101-11and “Deleting an IP Phone Service Parameter” section on

page 101-12.

Step 5 To apply the changes, update the IP phone services Configuration window:

If the service was modified after subscriptions existed, click Update Subscriptions to rebuild all user subscriptions. You must update subscriptions if you changed the service URL, removed a phone service parameter, or changed the Parameter Name for a phone service parameter.

Note If you change the service URL, remove an IP phone service parameter, or change the name of a phone service parameter for a phone service to which users are subscribed, be sure to click Update Subscriptions to update all currently subscribed users with the changes. If you do not do so, users must resubscribe to the service to rebuild the URL correctly.

If the service is new and you do not need to rebuild user subscriptions, click Save.

Next Steps

Configure the Services Provisioning setting, which displays in the Phone Configuration window, Common Phone Profile Configuration window, or Enterprise Parameter Configuration window.

Additional Information

See the “Related Topics” section on page 101-14.

Deleting an IP Phone Service

Tip Cisco strongly recommends that you disable phone services, instead of deleting these services from Cisco Unified Communications Manager Administration. Disabling the phone service does not remove the service from the database, but it does ensure that the service does not display on the phone. Deleting the service removes the service from the database. You disable a phone service in the IP Phone Services Configuration window (Device > Device Settings > Phone Services) for the service that you want to disable.

Perform the following steps to delete an IP phone service.

Before You Begin

When you delete an IP phone service, Cisco Unified Communications Manager removes all service information, user subscriptions, and user subscription data from the database. To find out which devices are using the IP phone service, from the IP phone service Configuration window, choose Dependency Records from the Related Records drop-down list box and click Go. If the dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, see the “Accessing Dependency Records” section on page A-2.

 

Cisco Unified Communications Manager Administration Guide

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Cisco Systems OL-21852-01 manual Deleting an IP Phone Service, Next Steps, Before You Begin, 101-10