CHAPT ER

4-1
Bulk Administration Tool User Guide
OL-5385-01
4
Working with Users
BAT allows you to add users to CiscoCallManager and to associate users to
phones and other IP Telephony devices, and BAT allows you to bulk-update and
bulk-delete users.
This chapter describes working with users only. For information about working
with user combinations, such as phones and users or CTI ports and users, see
Chapter 3, “Working with Phones, IP Telephony Devices, and User
Combinations.”
Use the following sections to add users, update users, and delete users:
•Creating the CSV File for Users, page4-2
•Adding Users to CiscoCallManager, page 4-8
•Creating the CSV File for Updating Users, page4-12
•Updating Users to CiscoCallManager, page 4-18
•Deleting Users from Cisco CallManager, page 4-21

Adding Users

You can use BAT to add users to the Lightweight Directory Access Protocol
(LDAP) Directory on a CiscoCallManager server in batches, rather than
individually.