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Cisco Systems PI21AG, CB21AG manual 5 Cisco Aironet Client Diagnostics Dialog Box-Testing Delay

Models: CB21AG PI21AG

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Figure 6-5 Cisco Aironet Client Diagnostics Dialog Box—Testing Delay

Chapter 6 Troubleshooting and Diagnostics

Troubleshooting with Cisco Aironet Client Diagnostics

Figure 6-4 Cisco Aironet Client Diagnostics Dialog Box—Choose Network Profile

Step 6 Click Start to run the diagnostics. If testing does not begin immediately, a message appears to explain the delay (see Figure 6-5).

Figure 6-5 Cisco Aironet Client Diagnostics Dialog Box—Testing Delay

Step 7 Monitor the status of diagnostics testing in the Cisco Aironet Client Diagnostics Test Window (see Figure 6-6).

Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide for Windows Vista

6-4	OL-16534-01

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Cisco Systems PI21AG, CB21AG manual 5 Cisco Aironet Client Diagnostics Dialog Box-Testing Delay

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Software ReleaseAmericas Headquarters 800 553-NETS Fax 408Turn the television or radio antenna until the interference stops FCC Safety Compliance Statement Network Configurations Using Client AdaptersAd Hoc Wireless LAN PrefaceObtaining Client Adapter Software Advanced Roaming SettingTwo-Phase Tunneled Authentication Inserting the CardConfiguring and Starting Logging Accessing LEAP Properties for ConfigurationConfiguring LEAP Finding the Version of the LEAP ModuleEAP Messages A-1 Creating Strong Passwords A-9Antenna Installation Warning English Translation D-7Chinese Translation ChannelsAcknowledgments and Licensing F-1 English TranslationOL-16534-01 viiiContents Purpose PrefaceAudience Audience, page Purpose, page Organization, page Conventions, pageOrganization ConventionsVaroitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä Translated Safety Warnings käännetyt turvallisuutta koskevat varoitukset Related Publications Obtaining Documentation, Obtaining Support, and Security GuidelinesSafety information, page Unpacking the Client Adapter, page Product Overview and InstallationNetwork Configurations Using Client Adapters, page Installing the Client Adapter Driver and Software, pagePC-Cardbus Introduction to the Client AdaptersTerminology cardRadio Antenna Hardware ComponentsRadio LEDsSoftware Components Network Configurations Using Client AdaptersAd Hoc Wireless LAN Wireless Infrastructure with Workstations Accessing a Wired LAN Figure 1-1 Ad Hoc Wireless LANSafety Guidelines Safety informationFCC Safety Compliance Statement Unpacking the Client Adapter Warningshttp//support.microsoft.com/kb/932063 Package ContentsSystem Requirements http//support.microsoft.com/kb/935222For Client Devices Site RequirementsFor Infrastructure Devices 1-10 Inserting the Client AdapterInserting a PC-Cardbus Card Insert the card see the “Inserting the Card” section on page Inserting a PCI CardChanging the Bracket Assemble the antenna see the “Assembling the Antenna” section on pageInserting the Card 1-12Assembling the Antenna 1-13Mounting the Antenna 1-141-15 Step 1 Perform one of the following1-16 Step 8 If the Found New Hardware Wizard window appears, click CancelObtaining Client Adapter Software Step 5 Click Wireless SoftwareStep 7 Click Cisco Aironet Wireless LAN Client Adapters Step 6 Click Client Adapters and Client SoftwareInstalling the Client Adapter Driver and Software 1-18Hardware Insertion 1-19Figure 1-11 Cisco Aironet Installation Program Window 1-20 Figure 1-13 Cisco Aironet Installation Program-Setup Status WindowInstalling the Client Adapter Driver and Software 1-21Chapter 1 Product Overview and Installation Step 8 Click FinishInstalling the Client Adapter Driver and Software 1-22Chapter 1 Product Overview and Installation OL-16534-01Accessing Microsoft Vista Network and Sharing Center, page Configuring Wireless ProfilesOverview of Wireless Profiles, page Creating a New Profile and Configuring Basic Settings, pageOverview of Wireless Profiles Accessing Microsoft Vista Network and Sharing CenterCreating a New Profile and Configuring Basic Settings Cisco Aironet 802.11a/b/g Wireless Adapter see Figure OL-16534-01 Chapter 2 Configuring Wireless ProfilesCreating a New Profile and Configuring Basic Settings Step 7 In this dialog box, enter information for the wireless network that you want to add.Table 2-1 lists and describes general settings for the profile. Follow the instructions in the table to configure these settings What to Enter Encryption Types” section on pageSetting Profile Management General Settings continued Chapter 3, “Configuring EAP Types.” The enterprise network EAPand Encryption Types” section on page Setting What to EnterWPA and WPA2 Security and Encryption TypesWEP Shared Security with Static WEP Keys 2-10802.1X with Dynamic WEP Keys 2-112-12 Accessing a Profile That Was Created PreviouslyCCKM Fast Secure Roaming Figure 2-7 Network and Sharing Center Window Viewing and Changing the Settings of a Profile2-13 2-14 Figure 2-8 Wireless Network properties Dialog Box-Connection Tabpage 2-18 and the “Advanced Roaming Setting” section on page is available, Choose Control Panel Manage Wireless NetworksSettings dialog box. See the “Radio Measurement” section on in Table 2-1 on page2-16 Figure 2-9 Wireless Network properties Dialog Box-Security TabWhat to Enter 2-17Setting Radio Measurement 2-18Advanced Roaming Setting 2-19Viewing and Changing the Settings of a Profile 2-20Chapter 2 Configuring Wireless Profiles OL-16534-01How LEAP Works, page Configuring LEAP, page Configuring EAP TypesConfiguring EAP-FAST, page Overview of LEAP, page Configuring PEAP-GTC, pageProtected Access Credentials, page Two-Phase Tunneled AuthenticationTwo-Phase Tunneled Authentication, page How EAP-FAST WorksProtected Access Credentials Server Certificate ValidationAccessing EAP-FAST Properties for Configuration, page Configuring EAP-FASTAccessing EAP-FAST Properties for Configuration Configuring EAP-FAST Settings in the Connection Tab, pageConfiguring EAP-FAST Settings in the Connection Tab Default On Default anonymousDefault Enabled Default OnDefault None Use Protected AccessDefault Off Default OffPAC box and the Validate Server Certificate box at the same time Default NoneClient Certificates Usernames and PasswordsOverview of the User Credentials Tab Chapter 3 Configuring EAP Types Configuring EAP-FAST Configuring EAP-FAST Settings in the User Credentials Tab3-10 Figure 3-3 User Credentials Tab in EAP-FAST Properties Window3-11 information about OTP, see the “Understanding PIN Mode and TokenMode with OTP” section on page Default OffFigure 3-4 New PIN Prompt Window Understanding PIN Mode and Token Mode with OTP3-12 Figure 3-5 Next Token Prompt WindowConfiguring EAP-FAST Settings in the Authentication Tab 3-13Figure 3-6 Authentication Tab in EAP-FAST Properties Window 3-14Table 3-3 lists and describes options for authentication Chapter 3 Configuring EAP Types Configuring EAP-FAST3-15 Default Disableda certificate on this computer radio button in the User Select an authenticationFigure 3-7 About Tab in EAP-FAST Properties Window Finding the Version of the EAP-FAST Module3-16 3-17 Overview of LEAPHow LEAP Works Accessing LEAP Properties for Configuration, page Configuring LEAPAccessing LEAP Properties for Configuration Configuring LEAP Settings in the Network Credentials Tab, pageFigure 3-8 Wireless Network Properties Window Configuring LEAP Settings in the Network Credentials Tab3-19 Default On 3-20Settings Table 3-4 LEAP Network Credentials Settings3-21 Overview of PEAP-GTCFinding the Version of the LEAP Module Default OffHow PEAP-GTC Works 3-22Accessing PEAP-GTC Properties for Configuration, page Configuring PEAP-GTCAccessing PEAP-GTC Properties for Configuration Configuring PEAP-GTC Settings in the Connection Tab, pageChapter 3 Configuring EAP Types Configuring PEAP-GTC 3-24Figure 3-10 Wireless Network Properties Window OL-16534-01Chapter 3 Configuring EAP Types Configuring PEAP-GTC Configuring PEAP-GTC Settings in the Connection Tab3-25 Figure 3-11 Connection Tab in PEAP-GTC Properties Windowprompt user to authorize new servers or trusted certificate Default anonymousIf the Validate server certificate box is checked and the Do not If the Validate server certificate box is checked but the Do notDefault None Configuring PEAP-GTC Settings in the User Credentials Tab3-27 Default Offpassword option and Token Mode with OTP” section on pageDefault Off which is the case for the Prompt automatically for username andDefault Off 3-29Understanding PIN Mode and Token Mode with OTP Default Off3-30 Understanding PEAP-GTC AuthenticationFinding the Version of the PEAP-GTC Module Figure 3-14 Next Token Prompt WindowThe EAP-FAST XML Schema, page The PEAP-GTC XML Schema, page Performing Administrative TasksUsing Microsoft Tools to Perform Administrative Tasks, page The LEAP XML Schema, page Logging for EAP Modules, pageAdding a Group Policy Object Editor Using Microsoft Tools to Perform Administrative TasksOverview of Group Policy Objects Overview of Group Policy Objects, pageg. From the Select Group Policy Object dialog box, click Finish Creating a EAP Group Policy Object in Windows Vistaa. Go to File Add/Remove Snap-in Configuring Machine Authentication for EAP-FAST Configuring Single Sign-On for PEAP-GTC and LEAP Configuring Single Sign-On for EAP-FASTConfiguring Machine Authentication for PEAP-GTC The EAP-FAST XML Schema xsdocumentation xselement xschoice xselement name=authenticateWithToken xscomplexType xssequence 4-10 xselement xselement name=sendViaInnerMethod xscomplexType xsall4-11 xscomplexType name=PasswordFromProfile xssimpleContent4-12 xsannotation xselement4-13 xsannotation xselement xschoice xselement name=enableFastReconnect4-14 xsannotation4-15 xssimpleType xsrestriction base=xsstring xsenumeration value=exactly4-16 xselement name=anyServerName type=Empty xsannotationThe PEAP-GTC XML Schema 4-174-18 xselement name=authenticateWithPassword xscomplexType xssequence4-19 xscomplexContent xscomplexType xscomplexType name=IdentityPattern4-20 xscomplexType name=TokenSource xschoice4-21 xschoice xssequence xscomplexType4-22 xsextension base=NonEmptyString xsattribute name=match use=requiredThe LEAP XML Schema 4-234-24 attributeFormDefault=unqualified xselement name=eapLeap type=EapLeap4-25 xschoiceStep 1 Choose Start All Programs Accessories Configuring and Starting LoggingConfiguring and Starting Logging, page Step 2 Right-click Command Prompt and select Run as administratorwevtutil sl Cisco-EAP-PEAP/Debug /efalse Disabling Logging and Flushing Internal Bufferswevtutil sl Cisco-EAP-FAST/Debug /efalse wevtutil sl Cisco-EAP-LEAP/Debug /efalsewevtutil sl Cisco-EAP-PEAP/Debug /lfn“pathtoetllogfile” Locating Log Fileswevtutil sl Cisco-EAP-FAST/Debug /lfn“pathtoetllogfile” wevtutil sl Cisco-EAP-LEAP/Debug /lfn“pathtoetllogfile”Upgrading the Client Adapter Software, page Routine ProceduresRemoving a Client Adapter, page C H A P T E RRemoving a PCI Card Removing a Client AdapterRemoving a PC-Cardbus Card Upgrading the Client Adapter Software Step 5 Click Update the previous installation OL-16534-01 Figure 5-3 Cisco Aironet Installation Program-Setup Status WindowChapter 5 Routine Procedures Upgrading the Client Adapter Software OL-16534-01 Chapter 5 Routine Procedures Upgrading the Client Adapter SoftwareStep 8 Click Finish Enabling Client Reporting, page Troubleshooting and DiagnosticsTroubleshooting with Cisco Aironet Client Diagnostics, page C H A P T E RTroubleshooting with Cisco Aironet Client Diagnostics Figure 6-1 Network and Sharing Center WindowFigure 6-2 Cisco Aironet Client Diagnostics Dialog Box Figure 6-3 Cisco Aironet Client Diagnostics Dialog Box-Choose AdapterFigure 6-5 Cisco Aironet Client Diagnostics Dialog Box-Testing Delay Figure 6-6 Cisco Aironet Client Diagnostics Dialog Box-Test Window Figure 6-7 Aironet Desktop Utility-Stop Running DiagnosticsEnabling Client Reporting PEAP-GTC and LEAP Error Messages and Prompts, page A-6 EAP-FAST Error Messages and PromptsEAP-FAST Error Messages and Prompts, page A-1 Creating Strong Passwords, page A-9Appendix A EAP Messages EAP-FAST Error Messages and Prompts Page Recommended Action Enter a username Recommended Action Press OK to continue PEAP-GTC and LEAP Error Messages and Prompts Page Page Characteristics of Weak Passwords Creating Strong PasswordsCharacteristics of Strong Passwords Password Security Basics A-10A P P E N D I X B Technical SpecificationsRadio Specifications, page B-3 Physical Specifications Radio Specifications 5470 to 5725 MHz 5150 to 5250 MHz5250 to 5350 MHz 5725 to 5805 MHzIndoor typical Indoor typicalOutdoor typical Outdoor typicalPower Specifications Safety and Regulatory Compliance SpecificationsA P P E N D I X C Translated Safety WarningsAntenna Installation Warning, page C-3 Explosive Device Proximity Warning, page C-2Explosive Device Proximity Warning Antenna Installation Warning Warning for Laptop Users Page Page Department of Communications - Canada, page D-3 Declarations of Conformity and Regulatory InformationA P P E N D I X D Declaration of Conformity for RF Exposure, page D-7FCC Certification Number LDK102050 CB21AG Canadian Compliance Statement Department of Communications - CanadaEuropean Community, Switzerland, Norway, Iceland, and Liechtenstein Page Appendix D Declarations of Conformity and Regulatory Information Cisco Aironet CB21AG Wireless LAN Client AdapterDeclaration of Conformity Statement European Community, Switzerland, Norway, Iceland, and LiechtensteinEuropean Community, Switzerland, Norway, Iceland, and Liechtenstein Cisco Aironet PI21AG Wireless LAN Client AdapterAppendix D Declarations of Conformity and Regulatory Information OL-16534-01English Translation Declaration of Conformity for RF ExposureJapanese Translation 03-6434-6500English Translation 2.4- and 5-GHz Client AdaptersChinese Translation Chinese Translation Brazil/Anatel Approval5-GHz Client Adapters English TranslationAppendix D Declarations of Conformity and Regulatory Information AIR-CB21AG-W-K9D-10 Brazil/Anatel ApprovalAppendix D Declarations of Conformity and Regulatory Information AIR-PI21AG-W-K9D-11 Brazil/Anatel ApprovalBrazil/Anatel Approval D-12Appendix D Declarations of Conformity and Regulatory Information OL-16534-01Channels, Power Levels, and Antenna Gains Channels, page E-2 Maximum Power Levels and Antenna Gains, page E-4A P P E N D I X E Channels IEEE 802.11aIEEE 802.11b/g Regulatory DomainsIEEE 802.11a Maximum Power Levels and Antenna GainsIEEE 802.11b IEEE 802.11g OL-16534-01 Appendix E Channels, Power Levels, and Antenna GainsMaximum Power Levels and Antenna Gains Acknowledgments and Licensing A P P E N D I X FAppendix F Acknowledgments and Licensing Appendix F Acknowledgments and Licensing OL-16534-01Appendix F Acknowledgments and Licensing OL-16534-01Abbreviations A P P E N D I X GTable G-1 List of Acronyms continued