Cisco Systems PI21AG, CB21AG manual Appendix A EAP Messages EAP-FAST Error Messages and Prompts

Appendix A EAP Messages

EAP-FAST Error Messages and Prompts

Error Message While attempting to provision your PAC, the network access device timed out. A timeout might indicate an attack on your password by a rogue access device. However, a timeout could be caused by a server outage or a faulty connection. Try again with your current password?

Recommended Action Click Yes to attempt to reauthenticate with your current password. Click No to cancel the operation.

Note If a timeout occurs again, contact your system administrator to report a potential rogue access device. Use strong passwords in the future to reduce the chance of your password being compromised; see the “Creating Strong Passwords” section on page A-9for tips on creating strong passwords.

Error Message A valid PAC was not found for your username <username>. Click OK. Re-enter your username in the credential prompt or the User Credentials tab of the EAP-FAST Properties screen. If you entered your username correctly, go to the Connection tab of the EAP-FAST Properties screen either to enable automatic PAC provisioning or Validate server certificate or import a PAC file.

Recommended Action Click OK. Then perform one of the following:

–Re-enter your username.

–If you entered your username correctly, go to the Connection tab of the EAP-FAST Properties screen either to enable automatic PAC provisioning or to import a PAC file.

Error Message The EAP-FAST authentication attempt failed because you entered the wrong username and password. Please re-enter your username and password.

Recommended Action Click OK. Then re-enter your EAP-FAST credentials when the Enter Wireless Network Password screen appears.

Error Message The EAP-FAST authentication attempt failed because you might have entered the wrong username and password. Please re-enter your username and password.

Warning: If you are sure that you have typed in the right username and password, you may have connected to a rogue device. This can indicate an attack on your password. Using a strong password will reduce the chance of your password being compromised. If this failure happens again, contact your system administrator to report a potential rogue access device.

Recommended Action Click OK. Then perform one of the following:

–If you entered your EAP-FAST credentials correctly, contact your system administrator to report a potential rogue access point. Use strong passwords in the future to reduce the chance of your password being compromised. See the “Creating Strong Passwords” section on page A-9for tips on creating strong passwords.

–If you entered your EAP-FAST credentials incorrectly, re-enter your credentials at the Enter Wireless Network Password screen.

Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide for Windows Vista

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