Cisco Systems uBR7246VXR quick start Other Troubleshooting Information Websites

Note If you are using a Cisco uBR7200-NPE-G1, you do not need an I/O controller module installed in the chassis. Use the show version command (Router# show version) to determine the NPE that is installed in your router.

3.If the clock card ENABLED LED is off, verify that the card is securely installed in the chassis.

4.Always verify that the fans are operating. If the following message is displayed,

Queued messages:

%ENVM-1-SHUTDOWN: Environmental Monitor initiated shutdown

This message indicates that the system has detected an overtemperature condition or power out-of-tolerance condition inside the chassis. The shutdown message could also indicate a faulty component or temperature sensor. Before the system shuts down, use the show environment or show environment table command to display the internal chassis environment.

Other Troubleshooting Information Websites

These websites are provided to help you find the most current troubleshooting information:

•Search the Cisco TAC assistance website, at the following URL: http://www.cisco.com/en/US/support/index.html

Choose the type of information you need (Hardware Support, Software Support, Technical Support, Tools, Downloads).

•Search cable products field notices at the following URL: http://www.cisco.com/public/support/tac/fn_index.html

22