2 Troubleshooting Procedures

2.2 Troubleshooting Flowchart

2.2Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before going through the flowchart steps, verify the following:

‰Ask him or her to enter the password if a password is registered.

‰Verify with the customer that Toshiba Windows is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.

‰Make sure all optional equipment is removed from the computer.

QOSMIO G20 Maintenance Manual (960-511)

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Toshiba QOSMIO G20 manual Troubleshooting Procedures Troubleshooting Flowchart