2.3 Power Supply Troubleshooting

2 Troubleshooting Procedures

Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.

 

Table 2-3 Error code

 

 

Error code

Where error occurs

 

 

1*h

DC Power (AC Adapter)

 

 

2*h

Main battery

 

 

3:h

2nd battery

 

 

4*h

S3V output

 

 

5*h

1R5-C1V output

 

 

6*h

A-C3V output

 

 

7*h

PPV output

 

 

8*h

PTV output

 

 

9*h

E5V output

 

 

A*h

E3V output

 

 

B*h

PPV output

 

 

C*h

PGV output

 

 

D*h

PTV output

 

 

E*h

1R9-B1V output

 

 

F*h

-

 

 

‰DC power supply (AC adapter)

Error code

Meaning

 

 

10h

AC Adapter output voltage is over 16.5V.

 

 

11h

Common Dock output voltage is over 16.5V.

 

 

12h

Current from the DC power supply is over 12.0A.

 

 

13h

Current from the DC power supply is over 0.5A when there is no load.

 

 

14h

Abnormal current has been sensed.

 

 

2-10

[CONFIDENTIAL]

QOSMIO G20 Maintenance Manual (960-511)

Page 54
Image 54
Toshiba QOSMIO G20 manual Error code Where error occurs, Error code Meaning