2 Troubleshooting Procedures | 2.6 2.5” HDD Troubleshooting |
Procedure 5 Connector Check and Replacement Check
HDD(s) is/are connected to the connector(s) on the system board. The connection of HDD(s) and board may be defective. Otherwise, they may be faulty. Disassemble the computer following instructions in Chapter 4, Replacement Procedures and perform the following checks.
Check 1 Make sure HDD(s) is/are firmly connected to the connector(s) on the system board.
1st HDD
2nd HDD
<System board>
CN1850
CN1860
If any of the connections are loose, reconnect firmly and repeat Procedure 1. If the problem still occurs, go to Check 2.
Check 2 (One of) HDD(s) may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures and check the operation. If the problem still occurs, perform Check 3.
Check 3 System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.
QOSMIO G20 Maintenance Manual | [CONFIDENTIAL] | |
