3.3 Check of the RAID configuration

3 Tests and Diagnostics

3.3.3 Specification of the failed HDD

 

Check the RAID configuration condition from the

shown below and specify a

failed drive.

 

TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved.

 

Level

Status

Capacity

 

LD0

RAID-1 DEGRADE

xxGB

 

 

 

Write cache

: Enable

 

 

Degrade Bootup

: Yes

 

 

 

MBR Protection

: Disable

 

 

S.M.A.R.T

: Enable

 

Port

Assign Status

Size

Model

Rev

0

LD0-0

ONLINE

xxGB

FUJITSU-------------

xxxxxxx

1

LD0-1

FAILED

xxGB

FUJITSU-------------

xxxxxxx

<RAID: not OPTIMAL >

3.3.3.1RAID : OPTIMAL

When RAID is “OPTIMAL” (Both the two drives are normal), it is judged that RAID configuration is normal. There are the following reasons why the repair is requested.

Abnormal noise of the motor from the HDD:

Refer to the 2.5-HDD trouble shooting in Chapter 2, Troubleshooting Procedures.

Access to the HDD is very slow:

Display the drive log by using Independent Utility of the DIAGNOSTIC PROGRAM. Check if ten or more continual logs of the message indicating retry such as “Write Error occurred, Retry the command.” or “Other Read Error occurred are recorded in the drive log of either HDD. If recorded, the drive is failed and should be repaired. Refer to Independent Utility in Appendix J.

In the other case above mentioned, it is judged that the MB side fails.

3-12

[CONFIDENTIAL]

QOSMIO G20 Maintenance Manual (960-511)

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Toshiba QOSMIO G20 manual Specification of the failed HDD, RAID Optimal, Abnormal noise of the motor from the HDD