Toshiba QOSMIO G20 manual How to identify the cause of failure, PgDn keys

Models: QOSMIO G20

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Appendix J Maintenance of TOSHIBA RAID

J.2Analysis and handling by Drive Log

J.2.1 How to identify the cause of failure

(1) When “Fail” or “NODRIVE” is displayed

According to “Operation of Independent utility”, boot the independent utility to display the Drive Log.

To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of Port 1.

To identify the failure cause of Port 1, analyze the Drive Log of [REDUNDANT] side of Port 0.

Analyze this log.

1.Find the log of message of “Fail this drive” last generated, using [PgUp] and

[PgDn] keys.

QOSMIO G20 Maintenance Manual (960-511)

[CONFIDENTIAL]

J-3

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Toshiba QOSMIO G20 manual How to identify the cause of failure, PgDn keys