Appendix J Maintenance of TOSHIBA RAID

J.2Analysis and handling by Drive Log

(2) Check if it is caused by an operation miss or is a failure.

To check if the cause of failure of Port1 is an operation miss or not, analyze the Drive Log of Port0.

1.In [REDUNDANT] of Port-0, find a log of “Fail this drive” message by [PgUp] and [PgDn] key.

2.If no message of “Fail this drive” message, it is judged that the second HDD is removed without the operation of removal by TOSHIBA RAID console and installed again.

(3)How to change the status to OFF LINE

Release the status of “Fail”, using the menu of [Force OFFLINE]. This HDD is not necessary to be repaired.

QOSMIO G20 Maintenance Manual (960-511)

[CONFIDENTIAL]

J-7

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Toshiba QOSMIO G20 manual Appendix J Maintenance of Toshiba RAID