2.5 USB FDD Troubleshooting

2 Troubleshooting Procedures

Check 2 USB FDD may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3.

Check 3 Connect USB FDD to each port embedded on system board and on SJ board. Then, check if it works properly. If it does not work properly when connected to CN4621/CN4620, perform Check 4. If it does not work properly when connected to CN4610 or all ports, perform Check 6.

Check 4 USB harness may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 5.

Check 5 SJ board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the problem still occurs, perform Check 6.

Check 6 System board may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.

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[CONFIDENTIAL]

QOSMIO G20 Maintenance Manual (960-511)

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Toshiba QOSMIO G20 manual USB FDD Troubleshooting Troubleshooting Procedures