troubleshooting
(Cordless Handset Purchased Separately)
•Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.
I cannot dial out
•First try all the suggestions in listed under the “I cannot get a dial tone”.
•Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
•Check that all the telephones connected to the same telephone line are
•Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area.
•Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.
•If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally
•Make sure the power cord from the charger base unit is securely plugged into a working electrical outlet.
•Plug the power adapter into a different electrical outlet not controlled by a wall switch.
•Move the cordless handset and charger base closer to the answering machine. You may have moved out of range.
•Reset the answering machine. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and answering machine to reset.
•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.
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