Administrator’s Guide | ClearOne comm IP Response Point instruction

MAX™ IP Response Point™

Administrator’s Guide

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ClearOne comm IP Response Point manual Administrator’s Guide

Contents

Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product Overview Important safety information System Requirements UnpackMicrosoft Response Point Software Download Connecting your conference phone InstallationConnecting Additional MAX IP Response Point Phones Manually assigning an IP address Configuration of the MAX IP Response Point PhoneManually provisioning your MAX IP Response Point phone Device Information screen Web Portal Screens Configuration User Preferences screen View Log Device Log File screen Configuration Trace/Logging Settings screen View Log Device Log File screen Tools Diagnostics VoIP Statistics screen User Options To Change Dynamic Host Configuration Protocol DhcpTo Change Host IP Address To Change Subnet Mask To Restore Factory Defaults To Program a Default Gateway IP Address Installing Response Point Administrator Response Point ConfigurationTo install Administrator MAX IP Response Point software Configuring a Phone Using Response Point Administrator Response Point AdministratorTo add a new phone in Response Point Administrator Adding a New Phone Click Add Phone Technical Services Troubleshooting TroubleshootingMAX IP Response Point Troubleshooting Troubleshooting Common Issues Six Questions to Ask Before Troubleshooting the System Response Point Troubleshooting Issue 2 Unrecognized IP Addresses Issue 1 Undetected DevicesIssue 3 Faulty Connection to Phone Issue 5 Faulty Connection to Simple Mail Transfer Issue 4 Faulty Connection to Phone LinesIssue 6 Logon Attempts Failed Issue 7 Dropped Calls Issue 9 Speech Misrecognition Issue 8 Low Call VolumeIssue 10 Unlit Message Waiting Indicator MWI Product registration Customer Service and SupportPage Dimensions W x D x H Appendix a Specifications Appendix B Tools and Resources Assessment checklistAssessment Task Results Technical Services 800-283-5936 Beta Planning Task Results Deployment checklist Technical Services 800-283-5936 Beta Appendix C Compliance Safety 73/23/EEC Low Voltage Directive LVD CFO