Tools: Diagnostics - VoIP Statistics screen
Use the Tools: Diagnostics - VoIP Statistics screen (see figure 3.6) to check the phone state, update firmware, reboot the phone, and restore default settings.
Figure 3.5 View Log: Device Log File screen
•Check Phone State: Click this button to view VoIP statistics, including the number of packets received, the number of packets lost, and the percent packet loss. These statistics are displayed in real time and are only available when the phone is in a call. At such time, a green check mark appears in the check box above the Check Phone State button.
•Update Firmware: You will receive the firmware update file (ggsip_all, for example) and, using the web interface only, you will enter that name directly or browse to its location on your computer by using the Browse button, then clicking the Update button. The MAX IP Response Point phone’s firmware is updated.
•Reboot Device: Click this button to reboot your MAX IP Response Point phone.
•Restore Default Settings: Click this button to restore the default settings of your MAX IP Response Point phone.
Figure 3.6 View Log: Device Log File screen
9 Technical Services:
