Configuration: Trace/Logging Settings screen
Use the Configuration: Trace/Logging Settings screen (see figure 3.4) to control logging for general audio processing and SIP subsystems, as well as system logs and trace flags.
Figure 3.4 Configuration: Trace/Logging Settings screen
Note: This screen is only used to diagnose problems you might be experiencing on your MAX IP Response Point phone. Before enabling any of these logs, please call our customer service department to receive instructions on which logs to enable.
•Enable system log: Click this check box to have the system log displayed on the Device Log File screen.
•Active trace flags: Click the Apply button to activate trace flags.
•General Logging: These are various audio and call control subsystems for which logs can be generated if enabled.
•SIP Message Logging: Allows capture of all inbound and outbound SIP messages for signalling diagnostics.
•Turn Off Logs: Click this button to turn off logging.
Click the Apply button to cause logs selected in General Logging and SIP Logging sections to be displayed on the Device Log File screen.
View Log: Device Log File screen
Use the View Log: Device Log File screen (see figure 3.5) to keep record of device log data. You can then download the log for review by clicking the Download button. The log shows the last 8 KB of log data. Click the Update button to get the most recent 8 KB of data. Click the Clear button to clear the log.
Note: This screen is only used to diagnose problems you might be experiencing on your MAX IP Response Point phone. Please call our customer service department to receive instructions on how to interpret the logs shown here.
8 Technical Services:
