COBY electronic DVD-53 instruction manual Troubleshooting, Coby Electronics Technical Support

TROUBLESHOOTING

If you have a problem with this player, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Ques- tions (FAQs) and firmware updates. If these resources do not resolve the prob- lem, please contact Technical Support.

COBY Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Email: techsupport@cobyusa.com

Web: www.cobyusa.com

Phone: 800-727-3592 (8:00 AM–11:00 PM EST, seven days a week) 800-681-2629 (8:00 AM–5:30 PM EST, Monday to Friday) 718-416-3197 (8:00 AM–5:30 PM EST, Monday to Friday)

There is no power to the device.

•Ensure that the Power Switch on the main unit is set to the ON position.

•Ensure that the AC power cord is securely connected the proper wall outlet.

The device will not play the disc.

•Ensure that a compatible disc is loaded in the player label-side up.

•Ensure that the disc’s rating level does not exceed the player’s parental rating level.

•Ensure that the disc’s region code matches the region code of the player.

•Ensure that the disc is not damaged or too dirty. Clean the disc or try an- other disc.

•Moisture may have condensed inside the player. Remove the disc and leave the player on for 1-2 hours, and then try again.

There is no picture.

•Ensure that the TV set has been powered on.

•Ensure that the TV has been set to the AV mode that corresponds with the

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