![Troubleshooting](/images/new-backgrounds/90705/9070525x1.webp)
Troubleshooting
Problem | Possible Cause | Solution | ||
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Pilot won’t light | Cylinder valve is closed | Open valve | ||
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| Blockage in orifice or pilot tube | Clean or replace orifice or pilot tube | |
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| Air in gas line | Pilot may take | |
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| has been connected | |
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| Low gas pressure with Cylinder Valve | Cylinder is empty. Replace cylinder | |
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| fully open |
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| Igniter fails | Use match to light pilot. Obtain new igniter and | |
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| replace | |
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| Heater control knob not fully | Depress heater control knob firmly in light position | |
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| depressed in pilot position when | when lighting pilot | |
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| lighting pilot |
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| No spark at burner electrode | Use match to light pilot. If wire to electrode is | |
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| damaged - replace with new wire and/or carbon | |
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| across spark gap | |
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Pilot won’t stay lit | Dirt built up around pilot | Clean dirt from around pilot | ||
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| Connection between gas valve and | Tighten connection and perform leak check | |
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| pilot assembly is loose |
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| Thermocouple is not operating | Tighten all thermocouple connections. Replace | |
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| correctly | if faulty | |
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Burner won’t light | Gas pressure is low | Turn Cylinder valve OFF and replace cylinder | ||
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| Blockage in orifice | Clear blockage | |
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| Control knob is not in ON position | Turn control knob to ON | |
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Light won’t light | Gas pressure is low | Turn Cylinder valve OFF and replace cylinder | ||
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| Blockage in orifice | Clear blockage | |
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| Control knob is not in ON position | Turn control knob to ON | |
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| Igniter fails | Use match to light pilot. Obtain new igniter and | |
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| replace | |
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Burner flame is low | Gas pressure is low | Turn Cylinder valve OFF and replace cylinder | ||
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NOTE: Do not operate | Outdoor temperature is less than 40° F | Use a full cylinder | ||
heater below 0° F. | and tank is less than 1/4 full |
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| Supply hose is bent or kinked | Straighten hose | |
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| Control knob fully ON | Check burner and orifices for blockage | |
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Carbon | Dirt or film on reflector and burner screen | Remove blockage from burner screen holes and clean | ||
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| burner screen inside and outside | |
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Thick black smoke from | Blockage in burner or in light gas passages | Remove blockage and clean burner inside and outside | ||
burner or light |
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Mantles light but dim | Faulty Regulator (First insure cylinder | Replace regulator | ||
out when heater is | valve is fully open and that cylinder is |
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turned on. | not empty) |
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Pilot lights but Heater | Faulty Regulator (First insure cylinder | Replace regulator | ||
flame is “lazy” or has | valve is fully open and that cylinder is |
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low output. | not empty) |
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Service
•Repair to gas passages and associated components should be done only by a qualified service person.
•Owner repair & service should be limited and performed only to the following:
-Mantle replacement
-Glass replacement
- Reflector replacement | 13 |