Mass Storage media include CDs, DVDs, diskettes, and the hard disk.

Mass Storage

CD or DVD Drive

Symptom

Problem

Solution

CD/DVD drive

The disc is inserted

Reinsert the CD with the label

cannot read a

improperly.

facing up and verify the disc is

disc or takes too

 

securely snapped down on

long to start.

 

the spindle.

 

 

 

 

The DVD drive takes

Wait at least 30 seconds to

 

longer to start

let the DVD drive determine

 

because it must

the type of media being

 

determine the type of

played. If disc still does not

 

media being played

start, refer to the solution for

 

before it can start.

related problems.

 

 

 

 

The disc is dirty.

Clean the disc with a CD

 

 

cleaning kit available in most

 

 

computer stores.

 

 

 

DVD Player

DVD playback

To provide maximum

performance

requires large

performance, close all other

is poor when

amounts of

programs while playing DVD

running other

processing power;

media. It may also be

programs

therefore, the system

necessary to restart Windows

simultaneously.

cannot process other

to free all resources.

 

tasks simultaneously

 

 

at maximum

 

 

performance.

 

 

 

 

Cannot eject CD

Power is not on.

Manually eject the disc

or DVD.

 

(see “Using Your CD or

 

 

DVD Drive” in this guide)

 

 

or turn on your Notebook.

 

 

 

Display is

Copyright material at

Wait a few seconds for video

corrupted when

beginning of film

corruption to clear up. If it

playing some

causes momentary

does not clear up, then stop

DVD films.

corruption.

and restart the DVD film.

 

 

 

PRESARIO NOTEBOOK BEYOND SETUP GUIDE

SOLUTIONS 9-15

1800 SERIES

 

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Compaq 1800 manual Mass Storage, CD or DVD Drive Symptom Problem Solution