Maintenance and Service Guide
Page
 Safety warning notice
 Contents
 Illustrated Parts Catalog
 Removal and Replacement Procedures
 Vii
 Product Description
 Features
 Product Description
 Resetting the Computer
 Power Management
 External Components
Front Components
 Front Components
 Right-Side Components
 Right-Side Components
 Left-Side Components
 Left-Side Components
 Rear Panel Components
 Rear Panel Components
 Standard Keyboard Components
 Standard Keyboard Components
Fn key
 Top Components
 Top Components
 Top Components
 Top Components
 Pointing Device Components
 Pointing Device Components
 Bottom Components
 Start Help and Support Contact support
 Design Overview
 Troubleshooting
Starting Computer Setup
 Using Computer Setup
Navigating and selecting in Computer Setup
 Restoring Factory Settings in Computer Setup
 File Menu
Computer Setup Menus
Select To do this
 Security Menu
Security Menu
 Security Menu
 Diagnostics Menu
System Configuration Menu
 System Configuration Menu
 System Configuration Menu
 Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
 Flowchart 2.1-Initial Troubleshooting
Flowchart No Power Part
 Flowchart 2.2-No Power, Part
 Flowchart 2.3-No Power, Part
 Flowchart 2.4-No Power, Part
External
 Flowchart 2.5-No Power, Part
 Flowchart 2.6-No Video, Part
 Flowchart 2.7-No Video, Part
Flowchart No Video Part
 Flowchart 2.8-Nonfunctioning Docking Device if applicable
 Flowchart 2.9-No Operating System OS Loading
Go to Flowchart 2.13-No OS Loading Diskette Drive
 Flowchart 2.10-No OS Loading, Hard Drive, Part
Loading
 Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
 Flowchart 2.12-No OS Loading, Hard Drive, Part
 Flowchart 2.13-No OS Loading, Diskette Drive
 Flowchart 2.14-No OS Loading, Optical Drive
 Flowchart 2.15-No Audio, Part
 Flowchart 2.16-No Audio, Part
 Flowchart 2.17-Nonfunctioning Device
Cmos
 Flowchart 2.18-Nonfunctioning Keyboard
 Flowchart 2.19-Nonfunctioning Pointing Device
Pointing device Not operating Properly Connect computer
 Flowchart 2.20-No Network/Modem Connection
 Illustrated Parts Catalog
Serial Number Location
 Computer Major Components
 Item Description Number
Switch cover
Spare Parts Computer Major Components
Keyboards
 Computer Major Components
 Description Number Cable Kit
RTC battery
Spare Part
Microphone
 Computer Major Components
 Fan assembly
Description Number Mini Card Wwan module
 Computer Major Components
 Speaker
MultiBay II eject assembly
Description Number
Hard drives
 Computer Major Components
 Item Description Number MultiBay II drives include bezel
Battery
Mini Card Wlan modules
 Computer Major Components
 Item Description Number Mini Card Wlan modules
 Computer Major Components
 409993-001
 Display Assembly Components
 Display Assembly Components Spare Part Number Information
 Plastics Kit Spare Part Number Information
Plastics Kit
Item Description Number Plastics Kit 418877-001 Includes
 Cable Kit
Cable Kit Spare Part Number Information
 Mass Storage Devices Spare Part Number Information
Mass Storage Devices
Optical drives include bezel
 Miscellaneous Not Illustrated
Miscellaneous Not Illustrated Spare Part Information
 Description Number Power cords
Appendix A, Screw Listing, for more information on
 Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
 Venezuela
 Ukraine
 Sequential Part Number Listing
 Sequential Part Number Listing
 418900-001 Switch cover
 Sequential Part Number Listing
 Sequential Part Number Listing
 Sequential Part Number Listing
 Removal and Replacement Preliminaries
Tools Required
 Service Considerations
Plastic Parts
 Preventing Damage to Removable Drives
 Preventing Electrostatic Damage
 Packaging and Transporting Precautions
 Workstation Precautions
Use the following grounding precautions at workstations
 Grounding Equipment and Methods
 Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
 Removal and Replacement Procedures
 Serial Number
 Disassembly Sequence Chart
Disassembly Sequence Chart
# of Screws Removed
 Processor
 Preparing the Computer for Disassembly
 Battery Spare Part Number Information
 Hard Drive
Hard Drive Spare Part Number Information
 Removing the Hard Drive Cover
 Removing the Hard Drive
 Removing the Hard Drive Frame
 Computer Feet
 Bluetooth Module
Bluetooth Module Spare Part Number Information
 Reverse the above procedure to install a Bluetooth module
 External Memory Module
Memory Module Spare Part Number Information
 Removing the Memory Module Compartment Cover
 Reverse the above procedure to install a memory module
 Mini Card Wlan Module
Mini Card Wlan Module Spare Part Number Information
 Mini Card Wlan Module Spare Part Number Information
 Removing the Mini Card Module Compartment Cover
 Removing a Mini Card Wlan Module
 MultiBay II Device
MultiBay II Device Spare Part Number Information
 Reverse the above procedure to install an MultiBay II device
 Keyboard
Keyboard Spare Part Number Information
 Removing the Keyboard Screws
 Releasing the Keyboard
 Disconnecting the Keyboard and Pointing Stick Cables
 Reverse the above procedure to install the keyboard
 RTC Battery
 Internal Memory Module
 Reverse the above procedure to install a memory module
 Modem Module Spare Part Number Information
Modem Module
Modem module 418849-001
 Reverse the above procedure to install the modem module
 Mini Card Wwan Module
Mini Card Wwan Module Spare Part Number Information
 Removing a Mini Card Wwan Module
 Switch Cover
Switch Cover Spare Part Number Information
 Reverse the above procedure to install the switch cover
 Power Button Board
Power Button Board Spare Part Number Information
 Fan Assembly Spare Part Number Information
Fan Assembly
Fan assembly 418886-001
 Heat Sink
Heat Sink Spare Part Number Information
 Removing the Heat Sink
 Reverse the above procedure to install the heat sink
 Processor
Processor Spare Part Number Information
 Reverse the above procedure to install the processor
 Display Assembly
Display Assembly Spare Part Number Information
 Removing the Display Assembly Screws
 Removal and Replacement Procedures
 Removing the Display Assembly
 Screw covers
 Removing the Display Bezel Screws
 Display Assembly Components
 Description Number Display Hinge Kit 418902-001
 Removing the Display Panel
 Description Number Display Inverter 418888-001
 Description Number Wireless Antenna Kit 418899-001
 Top Cover
Top Cover Spare Part Number Information
 Removing the Top Cover Screws, Part
 Disconnecting the Top Cover Cables
 Releasing the Microphone
 Removing the Top Cover Screws, Part
 Reverse the above procedure to install the top cover
 PC Card/Digital Media Board Spare Part Number Information
PC Card/Digital Media Board
PC Card/digital media board 418884-001
 Removing the PC Card/Digital Media Board
 Removing the PC Card Assembly
 Speaker Spare Part Number Information
Speaker
Speaker 418883-001
 Reverse the above procedure to install the speaker
 Microphone Spare Part Number Information
Microphone
Microphone 418903-001
 Reverse the above procedure to install the microphone
 System Board
System Board Spare Part Number Information
 Speaker Section
 Removing the System Board Screws, Part
 Disconnecting the System Board Cables, Part
 Disconnecting the System Board Cables, Part
 Removing the System Board Screws, Part
 Removing the System Board
 Removing the Audio Cable
 Reverse the above procedures to install the system board
 MultiBay II Eject Assembly
MultiBay II Eject Assembly Spare Part Number Information
 Removing the MultiBay II Eject Assembly
 Input Power
Dimensions Metric
Weight
Temperature
 Shock
Relative humidity noncondensing
Maximum altitude unpressurized
Random Vibration
 Inch, Wxga
 Hard Drives
 100-GB 80-GB 60-GB 40-GB Dimensions
Speed
 Write
DVD±RW and CD-RW Combo Drive
Applicable disc Read
Center hole diameter
 Track pitch
Access time
Disc thickness
Audio output level
 Applicable disc
DVD-ROM Drive
Cache buffer
 System DMA
Hardware DMA System Function
 System Interrupts
Hardware IRQ System Function
 IRQ12
 System I/O Addresses
Address hex
 16F Unused
 VGA
 System Memory Map
Size Memory Address System Function
 Table A-1 Phillips PM3.0×3.0 Screw
Color Qty Length Thread Width Black Where used
Head
 Table A-2 Phillips PM2.0×5.0 Screw
Section
 Color Qty Length Thread Width Silver 13.0 mm Where used
Table A-3 Phillips PM2.5×13.0 Spring-Loaded Screw
 Table A-4 Phillips PM2.5×5.0 Screw
 Phillips PM2.5×5.0 Screw Locations
 Table A-4 Phillips PM2.5×5.0 Screw
 Table A-4 Phillips PM2.5×5.0 Screw
 Color Qty Length Thread Width Black 11.0 mm Where used
Table A-5 Torx8 T8M2.5×11.0 Screw
 Table A-5 Torx8 T8M2.5×11.0 Screw
 Color Qty Length Thread Width Silver Where used
Table A-6 Phillips PM2.0×6.0 Screw
 Table A-6 Phillips PM2.0×6.0 Screw
 Phillips PM2.0×6.0 Screw Location
 Table A-7 Phillips PM2.0×3.0 Screw
 Table A-7 Phillips PM2.0×3.0 Screw
 Table A-8 Phillips PM2.5×4.0 Screw
 Table A-8 Phillips PM2.5×4.0 Screw
 Table A-9 Torx8 T8M2.5×4.0 Screw
 Table A-10 Phillips PM2.5×10.0 Screw
Color Qty Length Thread Width Silver 10.0 mm Where used
Table A-11 Phillips PM2.5×13.0 Screw
 Table A-12 Phillips PM2.0×2.0 Screw
 Table A-13 Torx8 T8M2.5×7.0 Screw
 Torx8 T8M2.5×7.0 Screw Locations
 Table A-13 Torx8 T8M2.5×7.0 Screw
 Torx8 T8M2.5×7.0 Screw Location
 Table A-13 Torx8 T8M2.5×7.0 Screw
 Table A-14 Phillips PM2.5×6.0 Screw
 Table A-14 Phillips PM2.5×6.0 Screw
 Table A-14 Phillips PM2.5×6.0 Screw
 Backup and Recovery in Windows Vista
 Backup Suggestions
 Backing Up Specific Files or Folders
 Creating Recovery Points
 Performing a Recovery
Scheduling Backups
 Performing a Recovery from the Recovery Discs
Initiating a Recovery in Windows
 Initiating a Recovery from the Hard Drive Recovery Partition
 Backup and Recovery in Windows XP
Creating Recovery Discs
 Backing Up Your information
 Backup Suggestions
 Backing Up Specific Files or Folders
 Creating Recovery Points
 Performing a Recovery
 Performing a Recovery from the Recovery Discs
 Initiating a Recovery from the Hard Drive Recovery Partition
 Display Component Recycling
 Display Component Recycling
 Removing the Display Bezel Screw Covers and Screws
 Removing the Display Bezel
 Removing the Display Inverter
 Removing the Display Panel Assembly
 Removing the Display Panel Frame Screws
 Removing the Display Frame
 Removing the Backlight Cover
 Releasing the Backlight Cables
 Removing the Backlight Frame
 Slide the backlight out of the backlight frame
 Releasing the LCD Panel
 Remove the LCD panel
 Pin Signal
Table D-1 Audio-Out Headphone
 Table D-2 Audio-In Microphone
Table D-3 Universal Serial Bus
 Table D-4 Video-Out
TV-CD
 Table D-5 External Monitor
 Table D-6 RJ-11 Modem
 Table D-7 RJ-45 Network
 Power Cord Set Requirements
Conductor Power Cord Set
 General Requirements
 Country/Region-Specific Requirements
Conductor Power Cord Set Requirements
Country/Region Accredited Agency Applicable Note Number
 Kema
 Index
 Index
 Index-3
 Index-4
 Index-5
 Troubleshooting 2-18,2-27num lock key
 Index-7
 Index-8