Troubleshooting
Flowchart 2.20—No Network/Modem Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Y
Y
Digital
line?
N
Replace jack or have jack activated.
Connect
to nondigital
line.
N
NIC/modem
configured
in OS?
Y
Disconnect all
power from
the computer
and open.
Reseat NIC/modem
(if applicable).
Reload
drivers and reconfigure.
Y
OK?
N
Replace the NIC/modem (if applicable).
Y
OK?
N
Replace
system
board.
Done
Done
Maintenance and Service Guide |
