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Compaq
NC6400
manual
Computer Major Components
Models:
NC6400
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Troubleshooting
Flowchart No Power Part
Bluetooth
Pin Signal
Dimension
Maintenance
System Configuration Menu
Resetting the Computer
Access time
Using Computer Setup
Page 71
Image 71
Illustrated Parts Catalog
Computer Major Components
3–10
Maintenance and Service Guide
Page 70
Page 72
Page 71
Image 71
Page 70
Page 72
Contents
Maintenance and Service Guide
Page
Safety warning notice
Contents
Illustrated Parts Catalog
Removal and Replacement Procedures
Vii
Product Description
Features
Product Description
Resetting the Computer
Power Management
Front Components
External Components
Front Components
Right-Side Components
Right-Side Components
Left-Side Components
Left-Side Components
Rear Panel Components
Rear Panel Components
Standard Keyboard Components
Fn key
Standard Keyboard Components
Top Components
Top Components
Top Components
Top Components
Pointing Device Components
Pointing Device Components
Bottom Components
Start Help and Support Contact support
Design Overview
Starting Computer Setup
Troubleshooting
Navigating and selecting in Computer Setup
Using Computer Setup
Restoring Factory Settings in Computer Setup
Select To do this
Computer Setup Menus
File Menu
Security Menu
Security Menu
Security Menu
System Configuration Menu
Diagnostics Menu
System Configuration Menu
System Configuration Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Go to Flowchart 2.13-No OS Loading Diskette Drive
Flowchart 2.9-No Operating System OS Loading
Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect computer
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Computer Major Components
Keyboards
Switch cover
Spare Parts Computer Major Components
Item Description Number
Computer Major Components
Microphone
RTC battery
Spare Part
Description Number Cable Kit
Computer Major Components
Description Number Mini Card Wwan module
Fan assembly
Computer Major Components
Hard drives
MultiBay II eject assembly
Description Number
Speaker
Computer Major Components
Mini Card Wlan modules
Battery
Item Description Number MultiBay II drives include bezel
Computer Major Components
Item Description Number Mini Card Wlan modules
Computer Major Components
409993-001
Display Assembly Components
Display Assembly Components Spare Part Number Information
Item Description Number Plastics Kit 418877-001 Includes
Plastics Kit
Plastics Kit Spare Part Number Information
Cable Kit Spare Part Number Information
Cable Kit
Optical drives include bezel
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Miscellaneous Not Illustrated Spare Part Information
Miscellaneous Not Illustrated
Appendix A, Screw Listing, for more information on
Description Number Power cords
Spare Part Number Description
Sequential Part Number Listing
Sequential Part Number Listing
Venezuela
Ukraine
Sequential Part Number Listing
Sequential Part Number Listing
418900-001 Switch cover
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Material Use Voltage Protection Level
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
Removal and Replacement Procedures
Serial Number
# of Screws Removed
Disassembly Sequence Chart
Disassembly Sequence Chart
Processor
Preparing the Computer for Disassembly
Battery Spare Part Number Information
Hard Drive Spare Part Number Information
Hard Drive
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Computer Feet
Bluetooth Module Spare Part Number Information
Bluetooth Module
Reverse the above procedure to install a Bluetooth module
Memory Module Spare Part Number Information
External Memory Module
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
Mini Card Wlan Module Spare Part Number Information
Mini Card Wlan Module
Mini Card Wlan Module Spare Part Number Information
Removing the Mini Card Module Compartment Cover
Removing a Mini Card Wlan Module
MultiBay II Device Spare Part Number Information
MultiBay II Device
Reverse the above procedure to install an MultiBay II device
Keyboard Spare Part Number Information
Keyboard
Removing the Keyboard Screws
Releasing the Keyboard
Disconnecting the Keyboard and Pointing Stick Cables
Reverse the above procedure to install the keyboard
RTC Battery
Internal Memory Module
Reverse the above procedure to install a memory module
Modem module 418849-001
Modem Module
Modem Module Spare Part Number Information
Reverse the above procedure to install the modem module
Mini Card Wwan Module Spare Part Number Information
Mini Card Wwan Module
Removing a Mini Card Wwan Module
Switch Cover Spare Part Number Information
Switch Cover
Reverse the above procedure to install the switch cover
Power Button Board Spare Part Number Information
Power Button Board
Fan assembly 418886-001
Fan Assembly
Fan Assembly Spare Part Number Information
Heat Sink Spare Part Number Information
Heat Sink
Removing the Heat Sink
Reverse the above procedure to install the heat sink
Processor Spare Part Number Information
Processor
Reverse the above procedure to install the processor
Display Assembly Spare Part Number Information
Display Assembly
Removing the Display Assembly Screws
Removal and Replacement Procedures
Removing the Display Assembly
Screw covers
Removing the Display Bezel Screws
Display Assembly Components
Description Number Display Hinge Kit 418902-001
Removing the Display Panel
Description Number Display Inverter 418888-001
Description Number Wireless Antenna Kit 418899-001
Top Cover Spare Part Number Information
Top Cover
Removing the Top Cover Screws, Part
Disconnecting the Top Cover Cables
Releasing the Microphone
Removing the Top Cover Screws, Part
Reverse the above procedure to install the top cover
PC Card/digital media board 418884-001
PC Card/Digital Media Board
PC Card/Digital Media Board Spare Part Number Information
Removing the PC Card/Digital Media Board
Removing the PC Card Assembly
Speaker 418883-001
Speaker
Speaker Spare Part Number Information
Reverse the above procedure to install the speaker
Microphone 418903-001
Microphone
Microphone Spare Part Number Information
Reverse the above procedure to install the microphone
System Board Spare Part Number Information
System Board
Speaker Section
Removing the System Board Screws, Part
Disconnecting the System Board Cables, Part
Disconnecting the System Board Cables, Part
Removing the System Board Screws, Part
Removing the System Board
Removing the Audio Cable
Reverse the above procedures to install the system board
MultiBay II Eject Assembly Spare Part Number Information
MultiBay II Eject Assembly
Removing the MultiBay II Eject Assembly
Temperature
Dimensions Metric
Weight
Input Power
Random Vibration
Relative humidity noncondensing
Maximum altitude unpressurized
Shock
Inch, Wxga
Hard Drives
Speed
100-GB 80-GB 60-GB 40-GB Dimensions
Center hole diameter
DVD±RW and CD-RW Combo Drive
Applicable disc Read
Write
Audio output level
Access time
Disc thickness
Track pitch
Cache buffer
DVD-ROM Drive
Applicable disc
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ12
Address hex
System I/O Addresses
16F Unused
VGA
Size Memory Address System Function
System Memory Map
Head
Color Qty Length Thread Width Black Where used
Table A-1 Phillips PM3.0×3.0 Screw
Section
Table A-2 Phillips PM2.0×5.0 Screw
Table A-3 Phillips PM2.5×13.0 Spring-Loaded Screw
Color Qty Length Thread Width Silver 13.0 mm Where used
Table A-4 Phillips PM2.5×5.0 Screw
Phillips PM2.5×5.0 Screw Locations
Table A-4 Phillips PM2.5×5.0 Screw
Table A-4 Phillips PM2.5×5.0 Screw
Table A-5 Torx8 T8M2.5×11.0 Screw
Color Qty Length Thread Width Black 11.0 mm Where used
Table A-5 Torx8 T8M2.5×11.0 Screw
Table A-6 Phillips PM2.0×6.0 Screw
Color Qty Length Thread Width Silver Where used
Table A-6 Phillips PM2.0×6.0 Screw
Phillips PM2.0×6.0 Screw Location
Table A-7 Phillips PM2.0×3.0 Screw
Table A-7 Phillips PM2.0×3.0 Screw
Table A-8 Phillips PM2.5×4.0 Screw
Table A-8 Phillips PM2.5×4.0 Screw
Table A-9 Torx8 T8M2.5×4.0 Screw
Table A-11 Phillips PM2.5×13.0 Screw
Color Qty Length Thread Width Silver 10.0 mm Where used
Table A-10 Phillips PM2.5×10.0 Screw
Table A-12 Phillips PM2.0×2.0 Screw
Table A-13 Torx8 T8M2.5×7.0 Screw
Torx8 T8M2.5×7.0 Screw Locations
Table A-13 Torx8 T8M2.5×7.0 Screw
Torx8 T8M2.5×7.0 Screw Location
Table A-13 Torx8 T8M2.5×7.0 Screw
Table A-14 Phillips PM2.5×6.0 Screw
Table A-14 Phillips PM2.5×6.0 Screw
Table A-14 Phillips PM2.5×6.0 Screw
Backup and Recovery in Windows Vista
Backup Suggestions
Backing Up Specific Files or Folders
Creating Recovery Points
Scheduling Backups
Performing a Recovery
Initiating a Recovery in Windows
Performing a Recovery from the Recovery Discs
Initiating a Recovery from the Hard Drive Recovery Partition
Creating Recovery Discs
Backup and Recovery in Windows XP
Backing Up Your information
Backup Suggestions
Backing Up Specific Files or Folders
Creating Recovery Points
Performing a Recovery
Performing a Recovery from the Recovery Discs
Initiating a Recovery from the Hard Drive Recovery Partition
Display Component Recycling
Display Component Recycling
Removing the Display Bezel Screw Covers and Screws
Removing the Display Bezel
Removing the Display Inverter
Removing the Display Panel Assembly
Removing the Display Panel Frame Screws
Removing the Display Frame
Removing the Backlight Cover
Releasing the Backlight Cables
Removing the Backlight Frame
Slide the backlight out of the backlight frame
Releasing the LCD Panel
Remove the LCD panel
Table D-1 Audio-Out Headphone
Pin Signal
Table D-3 Universal Serial Bus
Table D-2 Audio-In Microphone
TV-CD
Table D-4 Video-Out
Table D-5 External Monitor
Table D-6 RJ-11 Modem
Table D-7 RJ-45 Network
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country/Region Accredited Agency Applicable Note Number
Conductor Power Cord Set Requirements
Country/Region-Specific Requirements
Kema
Index
Index
Index-3
Index-4
Index-5
Troubleshooting 2-18,2-27num lock key
Index-7
Index-8
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