TROUBLESHOOTING
TROUBLESHOOTING
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| SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION | |
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| CAMERA |
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| Cannot turn on the camera. | Batteries are not installed | Install batteries correctly by | |
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| correctly. | following the indication engraved | |
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| on the edge of the battery | |
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| compartment or that on the | |
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| battery contact. | |
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| Batteries are flat or weak. | Replace batteries. | |
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| Battery door is not closed | Close the battery compartment | |
ENU |
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| properly. | door properly. | ||
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| To prevent accidentally powering | Press and hold the power button | |
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| on the camera, it is designed to | for more than 1 second to power | |
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| power on with a set delay. | on the camera. | |
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| In cold weather, battery power | Try different ways to warm the | |
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| level might temporarily fall, | batteries, for instance: place them | |
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| thereby affecting camera | in your pocket or warm them with | |
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| performance. | your hands, | before |
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| operation. |
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| The camera buttons do not work. | The camera needs to be reset. | Press the reset button on the | |
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| back of the camera with a pointed | ||
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| object, such as a pen, then power | |
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| the camera off then on. | |
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| The camera turns off during | The batteries are drained of | Replace the batteries with new | |
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| usage. | power. | ones. |
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| Camera automatically powers | Press any button to power the | |
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| off and retracts the lens after | camera on again.In the Setup | |
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| 2 minutes (default setting) of | menu, set the | |
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| inactivity. | 3 minutes (for detail instructions, | |
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| see page 39). | |
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| The camera cannot turn off the |
| The Camera is designed to have | |
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| the | ||
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| LCD displays white screen when | This can occur when the camera | Wait for a few seconds between | |
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| powered on. | is repeatedly powered on/off in | powering on or off the camera. | |
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| quick successions. |
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| PICTURES/VIDEO CLIPS |
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| Picture/Vide clip has poor | Poor Lighting. | Increase the lighting in the | |
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| image quality. |
| surrounding area when taking | |
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| pictures and video clips. | |
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| Lens is dirty. | Clean the lens with a soft cloth. | |
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| Refer to the Safety Tips and | |
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| Maintenance section (p. 71). | |
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| Subject is too close. | Stand at least 2 ft. (0.6m) away | |
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| from the subject in the Normal | |
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| Mode. In Macro Mode, keep the | |
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| camera and the subject within | |
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| the range of | 5.9 inch (15cm) to |
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| 2ft (60cm). |
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61
