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| TROUBLESHOOTING |
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SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
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| Camera is not set in picture/video | Set the camera to the proper |
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| clip taking mode. | mode for recording video clips, or |
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| taking photographs. |
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| Power is off. | Turn the power on. |
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| Camera is in Auto Power off Mode. | Turn the power on. |
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| The remaining battery power is low. | Replace the batteries. |
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| Camera is connected to a computer. | Disconnect the camera from the |
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| computer before taking pictures. |
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| The SD card is locked or write- | Remove the SD card from the |
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Cannot take a picture or record a | ENU | ||
video clip when using an SD | protected. | card slot and slide the lock switch | |
memory card. |
| to off. |
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| The SD card cannot be recognized. | Format the inserted SD card |
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| before using it to take pictures. |
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Picture is blurred when looking | Viewfinder is dirty. | Clean the Viewfinder with a soft |
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through the viewfinder. |
| cloth or cotton swab. See the |
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| Camera maintenance section. |
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Part of the picture/ video clip is | Something was blocking the lens | Keep hands, fingers, etc. away |
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missing. | when taking the picture. | from the lens when taking a picture. |
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| The picture was not centered | Leave space around the subject |
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| correctly in the viewfinder. | when centering the picture in the |
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| viewfinder. |
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Camera is not responding | The battery level is low and the | Replace batteries |
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during picture capture. | camera does not have sufficient |
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| power to complete picture capture. |
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| The camera needs to be reset. | Press the reset button at the back |
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| of the camera with a pointed object, |
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| such as a pen, then power the |
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| camera off then on. |
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The Shutter button does not | The camera is not turned on. | Turn the camera on. |
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The camera is processing a picture; | Wait until the light stops blinking |
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work. |
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| the ready LED light is still blinking. | before attempting to take another |
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| picture. |
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Picture taken did not save in | The camera powered off before | If the |
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memory. | completing the save operation. | appears on display, replace |
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| batteries with a fresh set. |
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| The memory card was removed | DO NOT open the battery/ |
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| before completing the save | memory card compartment door |
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| operation. | when the camera is powered on, |
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| as it could corrupt the memory |
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| card. |
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| Battery door was opened before | Ensure that the battery/memory |
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| completing the save operation. | card compartment door is |
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| properly and securely closed |
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| before taking pictures. |
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