21
Troubleshooting – Cont.
SYMPTOMS CAUSES SOLUTIONS
Cannot switch to
computers located on
a slave.
• The cables are not
securely fastened.
• There is a another slave
cascaded to the first slave.
• The slave has more ports
than the master.
• The slave is cascaded
from a port other than 1~8
of the master.
• Securely reconnect all
cables.
• Do not cascade a 3rd level
slave to a 2nd level slave.
Only one slave per port
can be cascaded from the
master.
• Reconfgure the
installation so that the
master always has an
equal number or more
ports than the slave.
• Cascade a slave only
from ports 1~8 of the
master.
• Verify that the OSD menu
on the master shows a
triangle mark next to the
port that is cascaded.
The switch
occassionally and
irregularly
experiences various
malfunctions.
• Insufficient power being
supplied by the connected
computers will result in
power starvation to the
switch.
• Connect a 9V DC 500mA
power adapter
(Part #: AD-0950) to the
switch.