Appendix B
TROUBLESHOOTING
If you have trouble configuring or operating UCommand, first check that you have inserted the batteries correctly (page 5). Then check the items below.
Symptom | Remedy | |
|
| |
UCommand | ∙ Move closer to the device. The maximum | |
doesn’t operate | operating distance is approximately ten | |
your device. | meters. | |
| ∙ Ensure that you are aiming UCommand | |
| directly at the device and that there are no | |
| obstructions between UCommand and the | |
| device. | |
| ∙ Ensure that you have used the Learning | |
| function (page 12) to configure the device. | |
| ∙ Make sure that the desired device on the | |
| UCommand LCD panel has been selected. | |
|
| |
You cannot | ∙ Make sure that you have correctly | |
operate a device | “mapped” your device’s remote control to | |
even after | UCommand. | |
configuring the | ∙ Clear device data from UCommand (Bank | |
device using the | ||
delete, page 18) and carry out the learning | ||
learning function | ||
function again (page 12). | ||
(page 12). | ||
| ||
| ∙ Don’t assign too many different remotes to | |
| the same device layer (page 11). | |
| ∙ A very few original remotes use an IR | |
| signal that is out of the range of the | |
| UCommand’s capability. | |
| ∙ Some original remotes mix more than one | |
| command to perform a function; | |
| UCommand may not be able to accurately | |
| record these layered commands. | |
| ∙ Some original remotes have an unstable | |
| timing, which cannot be learned. Try | |
| learning the commands from a different | |
| remote control, such as a universal remote, | |
| configured to control the respective device. |
