Troubleshooting (continued)
22. VideoPhone does not boot up.
Video is not being displayed on television.
Ensure that the video and audio cables are plugged in correctly to both the VideoPhone and television. The television should be set for video input. Consult your television user manual for support.
The VideoPhone doesn’t have power or is not turned on. Ensure that the AC adapter is plugged into an outlet and the other end is plugged into the VideoPhone. The switch on the back of the VideoPhone must be set to 1 to power on.
Not enough time given to finish booting.
The boot up process could take several minutes. Be sure you wait long enough. If the VideoPhone still doesn’t boot up, turn it off for one to two minutes and then turn it back on.
23.Error
Displays on Main Screen. Unable to find an Update Server.
No Internet connection. Update Server is unavailable. Local setting may be incorrect. Firewall not allowing FTP out.
In all these cases, contact your System Administrator.
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