D-Link DVG-2101S user manual Digits Input, Ivr

Models: DVG-2101S

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DVG-2101S User Manual

Advanced

 

 

 

 

 

 

*

The “*” represents the * (star key) on your telephone keypad. For

 

 

example, *xx means press * key followed by any two digits from

 

 

0-9, such as *69 or *55.

 

.

The “.” (dot) means repeat the previously listed digit zero or more

 

 

times. For example, x. means zero or more digits and xx. means

 

 

at least one or more digits.

 

T

The “T” represents that an additional timeout period should take

 

 

place before automatic send out the dialing.

 

!

The “!” in a digit plan means the digit or number is restricted. For

 

 

example, 11[0, 2, 4, 9]! means the system will block the numbers

 

 

110, 112, 114 and 119. 00886! means that the dial out number

 

 

beginning with 00886 is restricted. Note that the “!” can only be

 

 

placed at the end of a dialing rule.

The VoIP Adapter processes call features and the digit plan in the following sequence:

Digits Input*

 

IVR

 

Phone Book

 

Digit Map

 

Digit Plan

 

Send Out

* Including keypad dialing,

 

hotline, warm line, etc.

If you configure the dialing rules or behaviors in the VoIP Adapter as: Rule 1: in dial prefix settings, set *666 for IVR accessing

Rule 2: in phone book settings, set *666 to map to the URL: abc@domain.com

Rule 3: in the digit map, set *666 to be replaced by 911

Rule 4: in the digit plan, set *666 to be accepted and 911 to be restricted

When there are rules 1 to 4 in the system, pressing *666 will enter the VoIP Adapter’s IVR mode.

When there are rules 2 to 4 in the system, pressing *666 will make a VoIP call to abc@domain.com

When rule 3 and rule 4 are in the system, pressing *666 will be replaced with 911 by the VoIP Adapter, but this number will not be sent out.

When there is only rule 4 in the system, pressing *666 will immediately send the dialing to the proxy or UA.

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D-Link DVG-2101S user manual Digits Input, Ivr