Troubleshooting

2.I cannot connect to the access point or the wireless router.

Make sure that the SSID on the DWL-650+ Cardbus adapter is exactly the same as the SSID on the Access Point or wireless router.

3.The DWL-650+ Power and Link lights are not on.

Check to see if the DWL-650+ Cardbus adapter is firmly inserted into a PC Cardbus slot.

4.I forgot my Encryption key.

Reset the Access Point to its factory default settings and restore the DWL-650+ Wireless Cardbus Adapter to the factory default settings. (The default settings are listed in Ch.6: Using the Configuration Utility in this manual.)

5.The computer does not recognize the DWL-650+ Wireless Adapter.

Make sure that the DWL-650+ Wireless Adapter is properly seated in the computer’s Cardbus slot.

If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded. To remove the drivers, do the following:

A.Under Tools> select Folder Options…> select View > under Hidden files and folders > select Show hidden files and folders

B.Uncheck Hide extension for known file types > click on

Apply

C.Search for the files TIACXLN.INF and TIACXLN.SYS. Remove these files from the INF and SYSTEM32 (DRIVERS) folders in the Windows directory. Note: Windows XP and Windows 2000 will rename .inf files that have not received WHQL certification into oem.inf files (e.g., oem1.inf.)

6.The computer with the DWL-650+ installed is unable to connect to the wireless network.

Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the broadband connection.

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D-Link manual Cannot connect to the access point or the wireless router, DWL-650+ Power and Link lights are not on