Appendix D - Contacting Technical Support
Contacting Technical Support
Before you contact technical support, please have the following ready:
•Model number of the product (e.g.
•Hardware Revision (located on the label on the bottom of the router (e.g. rev A1))
•Serial Number (s/n number located on the label on the bottom of the router).
You can find software updates and user documentation on the
For customers within Canada:
Phone Support:
(800)
Monday to Friday 9:00am to 9:00pm EST
Internet Support:
http://support.dlink.ca
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