Warranty and Service
Product Maintenance
Do not perform any maintenance other than that instructed in the Care and Cleaning section of this manual. A qualified service technician should perform all other service.
Getting Help
Before you obtain service, please review the Troubleshooting section of this manual. If you have performed the checks in the Troubleshooting section and the problem has not yet been remedied, please visit our web site or contact the Dacor Customer Service Team for a listing of Dacor authorized service agents. Before requesting service, become familiar with the warranty terms and conditions on this page.
Contact us through our web site at: www.Dacor.com
Dacor Customer Service Team:
Tel: (800)
Fax: (626)
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time You may also write us at:
Dacor Customer Service Team 1440 Bridge Gate Drive Diamond Bar, CA 91765
At Dacor, we believe that our quality of service equals that of our product. Should your experience with our service network or product be different, please contact our Customer Service Team and share your encounter with us. We will do our utmost to resolve the situation for you and deliver on our Dacor promise. If you need anything clarified, just let us know.
What is Covered
CERTIFICATE OF WARRANTIES DACOR REFRIGERATORS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA*:
TWO YEAR LIMITED WARRANTY
For two years from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Dacor will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Dacor designated service company.
Limited Warranty
Major Refrigeration Components
In the third through sixth years from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Dacor will pay for factory specified parts and repair labor costs to correct defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing. Service must be provided by a Dacor designated service company.
In the seventh through twelfth years from date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Dacor will pay for factory specified parts to correct defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and connecting tubing.
Limited Warranty
Water Filter, if equipped
30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated and maintained according to instructions attached to or furnished with the product, Dacor will pay for replacement parts to correct defects in materials and workmanship.
Note
The full warranty and the limited warranties apply when the refrigerator is located in the United States or Canada. Refrigerators located elsewhere are covered by the limited warranties only including parts that fail during the first year.
Canadian Residents
The above warranties only cover an appliance installed in Canada that has been certified or listed by appropriate test agencies
for compliance to a National Standard of Canada unless the appliance was brought into Canada due to transfer of residence from the United States to Canada.
Limitations of Liability
The warrantor shall not be liable for any incidental or consequential damages, including food loss. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation or exclusion may not apply to you.
What is Not Covered
1.Conditions and damages resulting from any of the following: Improper installation, delivery, or maintenance.
Any repair, modification, alteration, or adjustment not authorized by the manufacturer or an authorized servicer.
Misuse, abuse, accidents, or unreasonable use. Incorrect electric current, voltage, or supply.
Improper setting of any control.
2.Warranties are void if the original serial numbers have been removed, altered or cannot be readily determined.
3.Light bulbs.
4.Products purchased for commercial or industrial use.
5.The cost of service or service call to: Correct installation errors.
Instruct the user on the proper use of the product. Transport the appliance to the servicer.
6.Consequential or incidental damages sustained by any person as a result of any breach of these warranties. Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusion may not apply.
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