TROUBLESHOOTING

5

 

TROUBLESHOOTING GUIDE

Problem

 

 

Suggestion

 

 

 

 

 

 

One Shot or Phase Mode:

• In the Operating Mode folder check the settings

no image is displayed in

 

of Phase-ON, Acquisition Trigger and Phase-

Visiset™

Calibration Tool

 

OFF parameters.

 

 

 

window while

your trigger

• In Digital I/O folder set the echo of Phase or

source is working.

 

Acquisition Trigger on a reader output (if it is

 

 

 

 

available) and in Run Mode check if the reader

 

 

 

 

correctly receives your trigger and repeats it on

 

 

 

 

the output. If this doesn't happen, check the

 

 

 

•

Trigger source cabling.

 

 

 

 

 

 

In the Digital I/O folder

check

the

 

 

 

 

EXTERNAL TRIGGER\Debouncing parameter

 

 

 

 

setting.

 

 

 

 

 

 

 

• Is the Phase frequency lower than the maximum

 

 

 

 

frame rate?

 

 

 

One Shot or Phase Mode

•

Check if you are referring to the 25-pin

using

the

External

 

connector or to the C-BOX 100 spring clamp

Trigger input:

 

 

connectors.

 

 

 

the ”TRIG” LED is not

• Is the sensor connected to the EXT TRIG input?

blinking while the External

• Is power supplied to the photo sensor?

 

 

Trigger is switching.

• For NPN configuration, is power supplied to one

 

 

 

 

of the two EXT TRIG signals (A or B)?

 

 

 

 

 

• For PNP configuration, is one of the two EXT

 

 

 

 

TRIG signals grounded (A or B)?

 

 

 

 

 

 

• Are

the

photo sensor LEDS (if

any) working

 

 

 

 

correctly?

 

 

 

 

 

 

• Is

the

sensor/reflector system

aligned

 

(if

 

 

 

 

present)?

 

 

 

One Shot mode using the

•

In the Operating Mode folder check the

External Trigger input:

 

Acquisition Trigger parameter setting.

 

 

the ”TRIG" LED is correctly

•

In the Digital I/O folder

check

the

blinking but no image is

 

EXTERNAL TRIGGER\Debouncing parameter

displayed

in

VisiSet™

 

setting.

 

 

 

 

Calibration Tool window.

 

 

 

 

 

 

 

Phase Mode

using the

• In the Operating Mode folder check the settings

External Trigger input:

 

of Phase-ON, Acquisition Trigger and Phase-

the ”TRIG" LED is correctly

 

OFF parameters.

 

 

 

blinking but no image is

•

In the Digital I/O folder

check

the

displayed

in

VisiSet™

 

EXTERNAL TRIGGER\Debouncing parameter

Calibration Tool window.

 

setting.

 

 

 

 

 

 

 

• Is the Phase frequency lower than the maximum

 

 

 

 

frame rate?

 

 

 

 

 

 

 

 

 

 

 

 

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