TROUBLESHOOTING

5

 

TROUBLESHOOTING GUIDE

Problem

Suggestion

 

 

 

How do I obtain my

The reader Serial Number consists of 9

reader Serial Number?

 

characters: one letter, 2 numbers, another letter

 

 

followed by 5 numbers.

 

The reader Serial Number is printed on a label

 

 

that is affixed on the bottom case near the

 

 

reading window.

 

The Serial Number can also be obtained by

 

 

selecting Tools/Get reader serial number from

 

 

the command menu in VisiSet. A dedicated

 

 

window will appear.

How do I obtain my

The reader Order Number consists of 9

reader Order Number?

 

numbers.

 

The reader Order Number can be obtained by

 

 

selecting the Tools/Get reader order number

 

 

from the command menu in VisiSet. A

 

 

dedicated window will appear.

 

 

 

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