Printer Problems

55

Scanner Problems

55

Sound and Speaker Problems

56

No sound from integrated speakers

56

No sound from external speakers

56

No sound from headphones

57

Touch Pad or Mouse Problems

58

Video and Display Problems

58

If the display is blank

58

If the display is difficult to read

59

If only part of the display is readable

60

Drivers

60

What Is a Driver?

60

Identifying Drivers

60

Reinstalling Drivers and Utilities

61

Resolving Software and Hardware Incompatibilities

62

Restoring Your Operating System

62

Using Microsoft Windows XP System Restore

62

Using Dell PC Restore by Symantec

64

10 Appendix

Specifications

67

Using the System Setup Program

72

Overview

72

Viewing the System Setup Screens

73

System Setup Screens

73

Commonly Used Options

73

Dell Technical Support Policy (U.S. Only)

74

Definition of "Dell-Installed" Software and Peripherals

75

Definition of "Third-Party" Software and Peripherals

75

6

Contents

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Dell 1000 owner manual If only part of the display is readable, Resolving Software and Hardware Incompatibilities