w w w . d e l l . c o m s u p p o r t . d e l l . c o m
What Are You Looking For? | Find It Here |
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• Service Tag and Express Service Code | Service Tag and Microsoft Windows License |
• Microsoft Windows License Label | These labels are located on the bottom of your computer. |
| • Use the Service Tag to |
| identify your |
| computer when you |
| use support.dell.com |
| or contact technical |
| support. |
| • Enter the Express Service Code to direct your call when |
| contacting technical support. |
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• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com |
from technicians, online courses, frequently asked | NOTE: Select your region to view the appropriate support |
questions | site. |
• Community — Online discussion with other Dell | NOTE: Corporate, government, and education customers |
customers | can also use the customized Dell Premier Support website |
• Upgrades — Upgrade information for components, such | at premier.support.dell.com. The website may not be |
as memory, the hard drive, and the operating system | available in all regions. |
• Customer Care — Contact information, service call and |
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order status, warranty, and repair information |
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• Service and support — Service call status and support |
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history, service contract, online discussions with |
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technical support |
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• Reference — Computer documentation, details on my |
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computer configuration, product specifications, and |
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white papers |
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• Downloads — Certified drivers, patches, and software |
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updates |
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• If you reinstall the operating system for your computer, |
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you should also reinstall the NSS utility. NSS provides |
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critical updates for your operating system and support |
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for Dell™ |
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Pentium® M processors, optical drives, and USB |
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devices. NSS is necessary for correct operation of your |
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Dell computer. The software automatically detects your |
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computer and operating system and installs the updates |
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appropriate for your configuration. |
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