Solving Problems | Dell 1000 guide

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C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

C H A R G E T H E B A T T E R Y — The battery charge may be depleted.

1 Reinstall the battery.

2 Use the AC adapter to connect the computer to an electrical outlet. 3 Turn on the computer.

NOTE: Battery operating time (the time it can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

C H E C K T H E B A T T E R Y S T A T U S L I G H T — If the battery status light slowly flashes green without the AC adapter connected, the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light rapidly flashes green with the AC adapter connected, the battery may be too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0° C (32° F), the computer will not start up.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

A D J U S T T H E P O W E R P R O P E R T I E S — See the Dell Inspiron Help file or search for the keyword standby in the Help and Support Center. To access help, see page 9.

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Solving Problems

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Dell 1000 owner manual Solving Problems

Contents

Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Using the Keyboard and Touch Pad Microsoft Windows Logo Key Functions Mail, Modem, and Internet Problems Before Working Inside Your ComputerIf you hear an unfamiliar scraping or grinding sound Using Microsoft Windows XP System Restore If only part of the display is readableResolving Software and Hardware Incompatibilities Contents Contents How to play CDs and DVDs What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows How to use standby mode and hibernate mode Order status, warranty, and repair information Use the Service Tag toComputer when you Updates Click the topic that describes your problem Click the arrow iconFollow the instructions on the screen Finding Information Display latch release About Your ComputerFront View About Your Computer Device Status Lights Hard Drive and Keyboard Status Lights Audio connectors Left Side View Battery Right Side ViewBack View USB Connectors Video Connector Memory module Cover BatteryBottom View Fan Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Power Protection Devices USB connector on computerSurge Protectors Uninterruptible Power Supplies Line Conditioners Using a Battery Battery PerformanceUsing a Battery Recalibrating a Battery Checking the Battery ChargeCharging the Battery Low-Battery Warning Using a Battery Removing a Battery Installing a BatteryStoring a Battery How to Copy a CD Using CDs, DVDs, and Other MultimediaUsing CDs and DVDs Using CDs, DVDs, and Other Multimedia Using Blank CD-Rs and CD-RWs Helpful Tips Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Numeric keypad Display Functions Key CombinationsSystem Functions Speaker Functions Touch Pad Customizing the Touch Pad Using the Keyboard and Touch Pad Using PC Cards Using PC CardsInstalling a PC Card PC Card Types Removing a PC Card PC Card Setting Up a Network Connecting to a Network AdapterSetting Up a Network Network Setup Wizard Turning Off Your Computer Removing the Hard DriveBefore You Begin Before Working Inside Your Computer Hard Drive Hard drive Cover Hard drive Removing the Hard Drive When to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Dell Diagnostics Main Menu Tab Function Drive Problems CD and DVD drive problems Mail, Modem, and Internet Problems If you there is no audio Solving Problems Error Messages Keyboard Problems External Keyboard Problems Computer does not start up Lockups and Software ProblemsUnexpected Characters Computer stops responding Program crashes repeatedly Program is designed for an earlier Windows operating systemSolid blue screen appears Memory Problems Other software problems Network Problems PC Card ProblemsPower Problems Solving Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers No sound from headphones Touch Pad or Mouse Problems Video and Display ProblemsIf the display is blank If the display is difficult to read If only part of the display is readable What Is a Driver?Drivers Identifying Drivers Reinstalling Drivers and Utilities Using Windows XP Device Driver RollbackManually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating System Undoing the Last System Restore Enabling System RestoreRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Removing PC Restore Solving Problems Processor SpecificationsAppendix System Information Communications Ports and ConnectorsMemory Type External AudioInternal Display Operating KeyboardDepth Storage NiMH battery With 15-inch display NiMH battery With 14.1-inch displayLithium-ion battery With 15-inch display Lithium-ion battery Appendix Using the System Setup Program OverviewEnvironmental Changing the Boot Sequence Viewing the System Setup ScreensSystem Setup Screens Commonly Used Options Performing a One-Time Boot Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals 300-655-533 0820 240 5300660 02 481 91 02 481 9202 713 15 0800 90 592 818 980-9-15-3978 3287 225377023 01-899-753-0777 W . d e l l . c o m s u p p o r t . d e l l . c o m 2108129810 00800-44 14 9500800-44 14 00 2108129811 W . d e l l . c o m s u p p o r t . d e l l . c o m Toll-free0120-198-433 81-44-556-416281-44-520-1435 81-44-556-3894 3420808075 512Or 512 Toll-free 0800 001-800-882-1519 001-877-384-897950-81-8800 020 674 45 001-800-507-0962 67123162298 0800-50-669 420 22537 Toll-free 1800 39402 5441 011 709 W . d e l l . c o m s u p p o r t . d e l l . c o m Toll-free 1800 0060 Toll-free 1800 0600Toll-free 1800 006 01344 373 01344 860 Toll-free 1-877-Dellnet 8001-3605 Macrovision Product Notice FCC Notices U.S. OnlyClass a Class B FCC Identification Information Appendix Index See hard driveIndex Index Index Index