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"Total Satisfaction" Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:

•New Hardware Products and Accessories — All new hardware, accessories, parts, and unopened software still in its sealed package, excluding the products listed below, may be returned within 30 days from the date on the packing slip or invoice. To return applications software or an operating system that has been installed by Dell, you must return the entire computer. A different return policy applies to nondefective products purchased through Dell's Software and Peripherals division by customers of our Small and Medium Business divisions. Those products may be returned within 30 days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee will be deducted from any refund or credit. The "Total Satisfaction" Return Policy and Software and Peripherals division return policy are not available for Dell EMC storage products, EMC-branded products, Unisys-branded products, PowerVault™ 160T tape libraries, or enterprise software.

•Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished Dell-branded server and storage products may be returned within 30 days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within 14 days of the date on the packing slip or invoice.

To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.

You must ship the products to Dell within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

•Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software

•Non-Dell branded and Solution Provider Direct products and accessories

•Problems that result from:

–External causes such as accident, abuse, misuse, or problems with electrical power

–Servicing not authorized by Dell

–Usage that is not in accordance with product instructions

–Failure to follow the product instructions or failure to perform preventive maintenance

–Problems caused by using accessories, parts, or components not supplied by Dell

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Dell 100L owner manual Total Satisfaction Return Policy U.S. Only, 130
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100L specifications

The Dell 100L is a compact desktop solution designed for both home and business users seeking reliability and efficiency in their computing experience. This versatile system strikes a balance between performance, durability, and affordability, making it an excellent choice for various applications, from everyday tasks to more demanding business applications.

One of the standout features of the Dell 100L is its powerful processing capabilities. It comes equipped with Intel’s latest processors, delivering robust performance for multitasking and running resource-intensive software. This capability ensures that users can seamlessly switch between applications without lag, enhancing productivity in both professional and personal environments.

The design of the Dell 100L is another highlight. The chassis is not only compact but is also engineered for optimal cooling and power efficiency. This sleek and modern design makes it an attractive addition to any workspace or home office, while its small footprint helps save valuable desk space.

In terms of memory and storage, the Dell 100L supports a range of configurations. It can be customized with ample RAM to handle heavy workloads, as well as SSD options for faster boot times and data access. The availability of additional storage options ensures that users can choose a setup that best fits their needs, whether it’s for storing large files, applications, or multimedia content.

Connectivity is yet another feature that enhances the Dell 100L’s appeal. It includes multiple USB ports, HDMI output, and Ethernet connectivity, facilitating the seamless integration of peripheral devices and ensuring high-speed data transfer. Wireless options such as Wi-Fi and Bluetooth allow users to connect to networks and devices without the hassle of cables, adding an extra layer of convenience.

Dell also places a strong emphasis on security with the 100L. With features like TPM (Trusted Platform Module) security chips and options for advanced encryption, users can feel confident that their data remains protected against unauthorized access.

Overall, the Dell 100L offers an impressive blend of performance, design, and security features. It caters to a wide range of users, from students needing a reliable computer for research and assignments to professionals requiring a solid workstation for daily tasks. As a product of Dell’s commitment to quality and innovation, the 100L remains a compelling choice in the desktop market.
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