64 Solving Problems
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FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY

If only part of the display is readable

Scanner Problems
ADJUST THE WINDOWS DISPLAY SETTINGS —
Windows XP
1
Click the
Start
button and then click
Control Panel
.
2
Click
Appearance and Themes
.
3
Click the area you want to change or click the
Display
icon.
4
Try different settings for
Color quality
and
Screen resolution
.
Windows 2000
1
Click the
Start
button, point to
Settings
, and then click
Control Panel
.
2
Double-click the
Display
icon and click the
Settings
tab.
3
Try different settings for
Colors
,
Screen area
, and
Advanced Settings
.
SEE "ERROR MESSAGES"—If an error message appears, see page 61.
CONNECT AN EXTERNAL MONITOR —
1
Turn off your computer and connect an external monitor to the computer.
2
Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls.
If the external monitor works, the computer display or video controller may be defective. Contact Dell
(see page106).
CHECK THE POWER CABLE CONNECTION —Ensure that the scanner power cable is firmly connected
to a working electrical power source and that the scanner is turned on.
CHECK THE SCANNER CABLE CONNECTION —Ensure that the scanner cable is firmly connected to the
computer and to the scanner.
UNLOCK THE SCANNER —Ensure that your scanner is unlocked if it has a locking tab or button.
REINSTALL THE SCANNER DRIVER —See the scanner documentation for instructions.