Solving Problems 73
FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY

Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and close all open
programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
1
Click the
Start
button, point to
All Programs
→
Accessories
→
System Tools
, and then click
System Restore
.
2
Click
Undo my last restoration
and click
Next
.
3
Click
Next
.
The
System Restore
screen appears and the computer restarts.
4
After the computer restarts, click
OK
.
Enabling System Restore
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System
Restore is automatically disabled. To see if System Restore is enabled:
1
Click the
Start
button and click
Control
Panel
.
2
Click
Performance and Maintenance
.
3
Click
System
.
4
Click the
System Restore
tab.
5
Ensure that
Turn off System Restore
is unchecked.
Reinstalling Microsoft® Windows® XP

Before You Reinstall

If you are reinstalling the Windows XP operating system to correct a problem with a newly installed
driver, use Windows XP Device Driver Rollback (see page69) to replace the device driver with the
previously installed version.
If Device Driver Rollback does not resolve the problem, then use System Restore (see page 72) to
return your operating system to the operating state it was in before you installed the new device
driver.

Reinstalling Windows XP

To reinstall Windows XP, perform the steps in the following sections in the order in which they are
listed.
The reinstallation process can take 1 to 2 hours to complete. After the reinstallation is complete,
you need to reinstall the device drivers, virus protection program, and other software.