Dell 100L Drive Problems

Solving Problems 65
FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c70.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY
Drive Problems
NOTE: For information on saving files to a floppy disk, see the Dell Latitude 100L Help file. To access the
help file, see page16.
If you cannot save a file to a floppy drive
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE —In Windows XP, click the Start button and click
My Computer. In other operating systems, double-click My Computer. If the drive is not listed, perform
a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent
Windows from recognizing the drive. Insert a bootable disk and restart the computer.
ENSURE THAT THE DISK IS NOT WRITE-PROTECTED —You cannot save data to a write-protected disk.
See the following figure.
TRY ANOTHER FLOPPY DISK—I nsert another disk to eliminate the possibility that the original disk is
defective.
RECONNECT THE DRIVE —
1 Save and close any open files, exit any open programs, and shut down the computer.
2 Disconnect and reconnect the drive.
3 Turn on th e c om put er .
CLEAN THE DRIVE — See "Cleaning Your Computer" in the Dell Latitude 100L Help file for
instructions. To access the help file, see page16.
write-protected
not write-
protected
back of floppy disk