We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell’s website:

•For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

•For out-of-country transfers (outside of the original country of purchase), go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers).

"Total Satisfaction" Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

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100L specifications

The Dell 100L is a compact desktop solution designed for both home and business users seeking reliability and efficiency in their computing experience. This versatile system strikes a balance between performance, durability, and affordability, making it an excellent choice for various applications, from everyday tasks to more demanding business applications.

One of the standout features of the Dell 100L is its powerful processing capabilities. It comes equipped with Intel’s latest processors, delivering robust performance for multitasking and running resource-intensive software. This capability ensures that users can seamlessly switch between applications without lag, enhancing productivity in both professional and personal environments.

The design of the Dell 100L is another highlight. The chassis is not only compact but is also engineered for optimal cooling and power efficiency. This sleek and modern design makes it an attractive addition to any workspace or home office, while its small footprint helps save valuable desk space.

In terms of memory and storage, the Dell 100L supports a range of configurations. It can be customized with ample RAM to handle heavy workloads, as well as SSD options for faster boot times and data access. The availability of additional storage options ensures that users can choose a setup that best fits their needs, whether it’s for storing large files, applications, or multimedia content.

Connectivity is yet another feature that enhances the Dell 100L’s appeal. It includes multiple USB ports, HDMI output, and Ethernet connectivity, facilitating the seamless integration of peripheral devices and ensuring high-speed data transfer. Wireless options such as Wi-Fi and Bluetooth allow users to connect to networks and devices without the hassle of cables, adding an extra layer of convenience.

Dell also places a strong emphasis on security with the 100L. With features like TPM (Trusted Platform Module) security chips and options for advanced encryption, users can feel confident that their data remains protected against unauthorized access.

Overall, the Dell 100L offers an impressive blend of performance, design, and security features. It caters to a wide range of users, from students needing a reliable computer for research and assignments to professionals requiring a solid workstation for daily tasks. As a product of Dell’s commitment to quality and innovation, the 100L remains a compelling choice in the desktop market.
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